Siebel integrations - pre-built bridges for seamless integrations

Now, we are making it even easier for you to take advantage of the rich customer relationship management capabilities of Oracle's Siebel CRM by helping you integrate Siebel applications with your Oracle E-Business Suite and Oracle PeopleSoft Enterprise applications.

Siebel CRM Call Center on Demand to Oracle E-Business Suite/PeopleSoft Enterprise CRM

This is the first of a new family of Siebel Integrations that seamlessly link Siebel CRM to Oracle E-Business Suite or PeopleSoft Enterprise applications, thus creating end-to-end industry processes. Now available, Siebel CRM Call Center on Demand to Oracle E-Business Suite/PeopleSoft Enterprise allows you to launch a world-class call center far more quickly, while reducing your capital and per-call costs. Whether your company is a small and medium business or a multi-site enterprise, you'll be able to eliminate telecommunications complexity and provide more personalized caller experiences.

What Are Siebel Integrations?

Siebel Integrations are software bridges that reduce implementation costs by accelerating the deployment time required for front to back office integration—all without disruption to existing business operations. By allowing information to flow across entire enterprise business processes, Siebel Integrations provide immediate value.

In addition to Siebel CRM Call Center on Demand to Oracle E-Business Suite, which was just released, Oracle is developing these Siebel Integration offerings:

Siebel Order Capture to Oracle Order Management — Combines Siebel's campaign-to-opportunity product set with Oracle's order management, fulfillment, and financials capabilities, giving you a single view of your opportunity-to-cash business process.

Siebel CRM On Demand to Oracle E - Business Suite—Provides consistent customer data across your front- and back-office applications, enabling a true 360-degree view, so you can provide more knowledgeable and personalized customer service.

Siebel CRM to i-flex FLEXCUBE Integration — Enables a quick, integrated account and fulfillment process, reducing the time required to open an account, while allowing fast service request processing across multiple request channels.