Jumbo aligns and consolidates IT businesses

According to Mr. Vishesh Bhatia, Chief Operating Officer, Jumbo Electronics Co. Ltd. (LLC), "This merger is a step towards enhancing our capabilities in providing end-to-end IT solutions and services to the industry at large."

The new look IT division has been segmented into four business lines on basis of products and services offered by each. These are Infrastructure Technology, Software Solutions & Services, Enterprise Systems and Volume Products Group.

Said Mr. Arvind Agrawal, General Manager (IT), Jumbo Electronics Co. Ltd. (LLC), "While each group has a specific focus, the common IT umbrella provides a comprehensive range of services to all customers."

The Infrastructure Technology Services group provides solutions that address the infrastructure needs of large corporations in the area of cabling, networking, LAN telephony, and wireless and advanced security solutions. Delivering smart infrastructure to its clients through alliances with industry leaders, it is supported by a team of highly experienced and skilled technical professionals, and a world-class support and service organization.

The Software Solutions & Services group focuses on emerging technologies and business critical solutions, which directly impact the profitability of an organisation. Thus it adds significant value to its customers by reducing costs, improving processes and increasing productivity. This group has developed necessary silks in implementing industry-leading solutions - Air2Web, Microsoft Great Plains, SMS, JDA and others.

The Enterprise Systems group provides leading IT products and services such as High Availability and Storage Systems. A team of highly experienced professionals and strong alliances with industry leaders - IBM, 3COM, Acer, Sony, SEDCO and Microsoft - enable it to provide solutions that deliver maximum value and total satisfaction.

The Volume Products group distributes and retails major brands such as Compaq, IBM, Fujitsu Siemens, Acer, Palm, and Epson. This group mainly deals in consumer products, with a special focus on laptops, through various dealers and power retailers in UAE as well as other markets in the GCC, Middle East and Africa. Jumbo Electronics, for a fact is the largest reseller of laptops in the UAE selling more than 1500 units a month. This division is supported by eleven service centres spread across the UAE and authorized to service Compaq, IBM and Acer products.

A marketing function has been added to manage the brands handled by the IT division, including Supra, a brand owned by Jumbo. The idea is to improve customer orientation and establish a singular channel for all market-related activities for the division. This initiative is expected to widen coverage while maintaining a clear market focus.