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Thursday, December 3 - 2009

Solidarity opens new Customers Service Centre

In a bid to increase its presence in the Kingdom of Bahrain and providing competitive customer services; Solidarity, one of the largest Takaful Companies in the world, has announced the opening of its Customers Service Centre which will attend to all Motor Claims, Comprehensive and Third Party, under the Solidarity 'SolidMotor' Takaful policy.

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  • Solidarity Customer Service Centre staff with Head of Administration and Services.
    Solidarity Customer Service Centre staff with Head of Administration and Services.
The opening of the Customers Service Centre came after signing an agreement with Mannai Motors, one of the leading Bahraini Establishments specialised in the automotive industry, making them an authorised Service Centre - equipped with the advanced and modern Automotive equipments - to service the claims of all Solidarity Motor Takaful policyholders.

Since inception, Solidarity's main objective was to provide a wide range of competitive Sharia'h compliant Takaful products in the kingdom of Bahrain. The focus was to offer protection financial solutions to fulfill the changing needs of individuals, families and businesses. Solidarity's agreement with Mannai Motors represented how keen Bahraini institutions are tying up for further strategic growth. The Agreement was signed by Sameer Al Wazzan, Solidarity CEO, and Talal AL Mannai, Vice president AL Mannai Motors.

On the opening of the Customers Service center, Sameer AL Wazzan announced: "The conventional and Islamic Insurance market in the kingdom has witnessed a significant growth in the last few years. Takaful providers have reacted positively by directly responding to the growing demand for safety and protection General Takaful products. They realized the scope of this unique and ever-expanding Islamic system of insurance; and hence combined effort to deliver unmatched risk management solutions that provides the utmost safety and protection against the widest possible risks."

"Solidarity identified the need for General Takaful and started since inception to deliver competitive, innovative and promising safety and protection Islamic insurance products that are fully compliant with the guiding principles of Islamic Sharia'h. Moreover, and since we are keen to compete on all levels, our general division signed an agreement with Mannai Motors making them our authorized service center." Added Al Wazzan

"In addition, we opened our first Customers Service Center in Salemabad area to attend to all our Motor claims aiming to provide the highest possible services." Concluded Al Wazzan

Gauttam Datta, General Manager/ Solidarity - General Takaful commented:

"There has been phenomenal growth in the General Takaful sector in the GCC and particularly in the Kingdom of Bahrain. This rapid growth posed the need for strategic alliances to deliver competitive products and best services possible. Solidarity - General Takaful division demonstrated the latter by signing an agreement with Mannai Motors and opening its first Customers Service center; where it will offer a quick services in a fully equipped and computerized Automotive center capable of repairing all types of electronic and body repairs, including chassis repairs, body aligning, denting and painting."


Datta also emphasized that Solidarity will continue to deliver competitive and innovative Takaful products that comply with Islamic Sharia'h to meet market expectations.

Solidarity's principal objective is to be the leading Takaful Company globally by providing a full range of Takaful products to the highest standards of services possible. To achieve this objective, the board of directors lately approved a capital injection of US$175 million for our existing US$100 million paid up capital to have a total paid up capital of US$275 million.
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Notes and media contacts

For more information, please contact:
Bassel Hanbali - Head of Marketing, Solidarity
Or
May Marzooq - Marketing Communications Officer Yosra Abbas - Marketing Coordinator
Tel: +973 17 578777
Fax: +973 17 578787

About Solidarity

Established as one of the Largest Takaful Companies in the world with US$ 100 million in paid up capital and US$300 million authorized capital, Solidarity provides Takaful products that comply with Islamic Sharia'h across the globe.

Solidarity is set to capitalize on the success of its opening years by continuing its expansion in to key international markets. To strengthen its current position and achieve the expansion strategy, Solidarity is in the process of increasing its paid up capital to US$ 275 million, and its authorized capital to US $500 million.

Solidarity provides Islamic Financial Planning through a range of Family Takaful saving and investment plans with Takaful Protection Benefits ideally suited for education, retirement and wealth accumulation; in addition to Home Financing and other general safety and protection products to cover various risks.

Solidarity has the resources to deliver unmatched risk management financial solutions, tailored to meet the needs of individuals, families and businesses.

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