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Thursday, November 26 - 2009

IKEA recalls PARODI glass vase for laceration hazard

  • United Arab Emirates: Thursday, February 01 - 2007 at 13:16
  • PRESS RELEASE

KEA has received reports of incidents where the base of PARODI vase broke for no apparent reason while the vase was being lifted. Seven customers sustained cuts and in five cases hospital treatment was required.

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  • PARODI vase.
    PARODI vase.
Following investigation a number of PARODI vases have been found to have too high internal stresses which may increase the risk of breakage, especially if the glass is damaged in some way, for example knocked or scratched.

PARODI vase stand 70 cm (28 inches) high and weigh approximately 5 kg (11 lbs). Base diameter is 15 cm (6 inches); top diameter is 23 cm (9 inches). PARODI vase is produced in black (art. no. 20110234), white (art. no. 50112199) and clear glass (art. no. 00079545).

IKEA logo, article number and supplier number are printed on a white sticker on the underside of the vase and on the store receipt.

PARODI vase has been sold on all IKEA sales markets since April 2004.

IKEA wants customers who have bought a PARODI glass vase from supplier #18347 to bring it back to the Exchange & Returns department at their local IKEA store, for a full refund. No other vases are affected.

All glass is fragile and even robust, thick-walled designs should always be handled with care. When returning the vase, to avoid risk of breakage and possible injury, customers are asked to avoid placing their hands at or near the base and to ensure that the vase is securely packaged.

Concluding, Tarja Arvela, Marketing Manager, IKEA UAE, said,

"No customer incidents are reported in the UAE, and the Al-Futtaim Group is making sure that all IKEA UAE consumers are well notified of this product problem, in order to ensure our customers' safety."
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Notes and media contacts

For more information customers can call IKEA at 800IKEA or visit the IKEA web site.

About IKEA UAE:
IKEA, a member of the Al-Futtaim Group, offers an extensive range of home furnishing items of good design, value and functionality. IKEA UAE closely follows the popular self-serve, self assembly concept which was conceived in Sweden over half a century ago and offers customers a complete family day out through its ability to cater to children's needs. With stores in Dubai and Abu Dhabi, IKEA UAE won the 'Best Integrated Communications in 2004' award from Gulf Marketing Review among all retail companies in the UAE.

Toll free number for the world-famous brand is 800 4532 (800 IKEA). The IKEA catalogue is also available online on www.ikeauae.com.

For more information please contact

Nawfal Al-Jourani
Head - Corporate Communications
Al-Futtaim Group
Tel +971 4 228 2101
Fax +971 4 227 9801
Mob +971 50 644 9079
Web www.al-futtaim.com

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