Awards and accolades for The Ritz-Carlton

The Gold List is their selection of the hotels around the world that have the best service, rooms, food, ambience and design, location and leisure facilities voted for in a reader survey. The results were announced in their January 2007 issue.

We are equally thrilled to learn that The Ritz-Carlton Hotel Company L.L.C has been awarded first place for "Best Customer Experience" by The Luxury Institute in America. The Ritz-Carlton is a two time winner of Brand Reputation (Luxury Brand Status Index) and has now earned the highest scores in The Customer Experience Survey, a national online sample of affluent consumers with a minimum household income of $150,000.

The Luxury Institute is the uniquely independent and impartial ratings and research
institution that is the trusted and respected voice of the high net worth consumer. The institute provides a portfolio of proprietary publications and research that guides and educates high net-worth individuals and the companies that cater to them on leading edge trends, high net-worth consumer rankings and ratings of luxury brands, and best practices.

Fourteen leading lodging brands were rated in The Luxury Institute annual survey, "In the most competitive luxury goods and services categories, such as luxury hotels and resorts, wealthy consumers continue to tell us in our impartial surveys that the best experiential brands don't just do the extraordinary things. First and foremost, like The Ritz-Carlton, they execute the fundamentals of luxury extraordinarily well—over and over again," said Milton Pedraza, Chief Executive Officer, of the New York based Luxury Institute.