The opening ceremony, held in the Ernst and Young Building in the Al Qurum District, was attended by guest of honour H.E. Mohammed Al-Al Amri, Oman's Under Secretary for civil aviation and Daniel Naoumovitch, CEO Sabre Travel Network Middle East, along with members of Sabre Holding's Board of Directors and senior Sabre management from the United States and the United Kingdom. Also in attendance were prominent Omani travel agents and airline representatives as well as Sabre's Oman office team.
"The opening of our new office in Oman demonstrates our significant and sustained investment in the region and signifies the growth potential we see in Muscat. So far this year we have succeeded in increasing our market share to over 50% by solidifying our relationship with all Omani travel agencies and guaranteeing our continued full market penetration. We believe that, by extending our global capabilities to meet the growing needs of the local Omani market, we will be providing a compelling and competitive proposition to our travel trade customers in this magnificent country,"
said Naoumovitch.
The Oman office opening will also mark the signing of a new three-year contract between Sabre Travel Network Middle East and National Travel and Tourism (NTT), one of the largest travel and tour companies in Oman. Naoumovitch and Shakti Ghosal, NTT's Manager of Business Development signed the contract during the office opening celebrations.
Sabre Travel Network Middle East provides travel trade customers with a selection of easy-to-use and region-specific products and services. As a result travel agencies and airline customers in Oman can take advantage of a comprehensive range of tools that help them manage their operations, enhance customer service, drive efficiency, reduce costs and increase revenue.
Sabre's commitment to the Omani market also ensures the availability of sophisticated customer services as well as significant local capabilities, which include a strong country-based team, an experienced help desk department, state-of-the-art customer training facilities, as well technical and operational support using the latest hardware and technology platforms.
"Sabre's continued growth and investment in the region is based on current growth trends, and will enable us to expand our presence in Oman and offer new and unprecedented levels of customer service," Naoumovitch said.
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Posted by Anne-Birte Stensgaard, Senior News Editor
