MxN Middle East completes Queue Management and video installation for du

Notes and media contacts

About Queue Management
Queue Management is the organisation of queues of people within a retail or public sector department. This can be reactive, through a Queue Management System (Q.M.S) that can organise the existing queue, or proactive, through the queue management statistics gathering system, so that trends can be identified and anticipated.

Queue Management Systems (Q.M.S) work by streamlining front-end operations into centralised contact points, enabling managers to monitor and set performance thresholds.
Either people join a standing in line queue, and are directed to the next free position by the system, or visitors are issued with a ticket number and are placed in a virtual queue until they are called by the system.

The Ticket Issuing Process consists of the customer arriving at the establishment ready to join a queue relevant to their particular enquiry type. The customer is then issued a numbered ticket and is placed in a virtual queue. The benefits are two-fold:
With a ticketed system, the customer is taken out of a waiting in line scenario and can wait in a more relaxed environment.

Businesses are empowered to manage their own resources according to visitor demands. Queue Management Systems (Q.M.S) can be tailored to inform customers and members of staff that customers are waiting to be served and make calls to action. Queue analysis starts to make an immediate impact.

About MxN

MxN provides technology, consultation and content services to clients and customers throughout the Middle East, Europe and Asia. MxN has its corporate headquarters in Dubai's prestigious Dubai Media City. MxN focuses on providing innovative, robust and flexible technologies that fuel the digital communications industry. MxN delivers solutions giving its partners and clients the ability to effectively communicate with their targeted audiences providing customizable digital marketing tools that include first of its kind features, such as multi-zone video and multi-channel audio playback.

For information or opportunities in the region please contact:
Raad Raad
Managing Director
Middle East and North Africa
Dubai Head Office
Dubai Media City
PO Box 502453
CNN Building,
2nd Floor, Office 12
Dubai, UAE
Telephone: + 971 4 365 4546