Kuwait Airways have upgraded their participation to the highest level of connectivity in the Amadeus System. This brings numerous benefits to all Amadeus subscribers to offer superior levels of service to their customers. It is as if the travel agent is using the airline's own system to perform the sales transactions. Travel agents make flight bookings using an interactive process that sends a request to the airline system when a sell command is made. Travel agencies can book seats with total confidence as they receive instant confirmation; can see if the booking is wait-listed or rejected according to its real-time booking availability. This agreement will improve the airlines product global reach and performance, offering travel agencies and their customers the best facilities.
"Today, Amadeus processes over 30% of travel agency air bookings in the region and this extended distribution agreement with one of the Middle East's leading carriers is further evidence of our commitment to providing our travel agency subscribers with access to the most up to date and secure content," said Hazem Hussein, Regional Director, Middle East & Africa, Amadeus Airline Business Group.
Kuwait Airways is Kuwait's flag carrier since 1954 and is wholly owned by the Kuwaiti Government. It operates scheduled services throughout the Middle East and to Europe, Indian Sub Continent, the Far East and North America. Kuwait Airways aims to establish its network to reach more than 46 countries around the globe with a firm commitment to providing the finest service and comfort to passengers. This last November the carrier extended its destinations to Malaysia's capital, Kuala Lumpur and the Indian city of Ahmedabad.
Amadeus has the largest travel agency network. The Amadeus System is an essential sales tool for travel agencies, which represent Amadeus' primary customers with over 210,330 travel agency points of sale connected to the System worldwide. 500 airlines representing more than 95 percent of the world's scheduled airline seats are available through Amadeus.
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Travel agencies now get better access to Kuwait Airways through Amadeus
- Kuwait: Tuesday, March 06 - 2007 at 14:00
- PRESS RELEASE
Amadeus, a global leader in technology and distribution solutions for the travel and tourism industry, has extended its distribution agreement with Kuwait Airways whereby travel agencies will be able to book seats on Kuwait's national carrier in real time through Amadeus.
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About Kuwait AirwaysAfter formation in 1954, Kuwait Airways has developed from a regional carrier to a leading international Airline reflecting the true essence in Kuwaiti hospitality with state of the art facilities and high quality of service for its passengers coupled with the latest technological advances in its fleet, infrastructure and services.
KAC's worldwide services are supported by a fully integrated infrastructure, which includes comprehensive engineering, training, reservation and catering facilities.
Although Traffic growth and operations suffered with the drop in oil prices and Gulf War in 1991, the Corporation recovered, re-launched and adopted a master plan to expand its operations worldwide.
With regard to the policy of refurbishment and renewal of its fleet, KAC took delivery of 17 aircrafts. KAC's fleet now comprises: three A320-200, three A310 - 300, five A300- 605R, four A340-200 and two B777, all equipped with the latest entertainment systems. Kuwait Airways has also successfully attained the IATA Operational Safety Audit -IOSA in September 2006 and has become the first IOSA Operator in Kuwaiit.
For more details, visit www.kuwaitairways.com
About Amadeus
A world-leading technology and distribution solutions provider, Amadeus delivers unparalleled expertise to the travel and tourism industry, including leading-edge solutions that cover airlines' unique business needs, independent of their size, business model or market reach.
Amadeus' pioneering new-generation Customer Management Solution (CMS) portfolio, Amadeus Altéa CMS, serves network and regional carriers. The Altéa portfolio, based on a pioneering community platform concept, enables improved operational efficiency and increases revenue. The portfolio consists of the Altéa Reservation, Altéa Inventory and Altéa Departure Control solutions.
Low Cost Carriers also have a specific CMS for LCCs - based on adaptive technology and already used by carriers in Europe and the USA - that provides robust options that easily adjust to their evolving operational requirements.
Further complementing these integrated IT solutions is the Amadeus e-Travel Airline Suite. Over 70 of the world's leading airlines use the Amadeus e-Travel Airline Suite to power over 250 websites in more than 80 markets.
Other standalone IT solutions include amongst others; Amadeus Revenue Integrity, Amadeus Ticket Changer, an automatic ticket reissue tool, and a full range of ticketing solutions; including e-ticket interlining and ground-handling management technology services.
More information about Amadeus' solutions for airlines is available at: www.amadeus.com/airlines.
Press Contacts
Kuwait Airways
Public Relations and Information
Tel : + 965 4311918
Fax : + 965 4736026
Amadeus
Corporate & Marketing Communication
Tel.: +34 91 582 0160
Fax: +34 91 582 0188
Posted by Lara Lynn Golden, News EditorTuesday, March 06 - 2007 at 14:00 UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of AME Info FZ LLC / Emap Limited.
This article was updated on Sun Apr 01 2007.
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