Easy access to DNATA Travel through LINGO Retails

The Memorandum of Understanding (MoU) between Dnata Travel and Lingo was signed soon after the openings of new flagship Dnata Travel's Regional offices in Riyadh and Jeddah, which now operate alongside Dnata Travel's Saudi headquarters in Al Khobar.

With the vast network of Dnata Travel - Lingo retail outlets, Dnata now has a strong framework for Kingdom-wide expansion to bring its range of world-class travel services close to Saudi customers.

Lingo Retail, a company belonging to the SAB Group headed by its Chairman Sheikh Salah Al Belawi, is one of Saudi Arabia's most-recognized brands. Lingo is focused on providing high standards of customer service and value for money, and sells its lifestyle electronic, telecom & IT products at purpose-built outlets designed to create comfortable and pleasant shopping experiences.

Along with the formal signing of the agreement Sheikh Salah Al Belawi, Lingo's Chairman of the Board of Directors and Iain Andrew, Chief Executive Officer, Dnata Travel (KSA) and Senior Vice President, Dnata Agencies jointly inaugurated the first Dnata-Lingo outlet located in Lingo store at Roshan Mall, Jeddah.

Sheikh Salah Al Belawi, said: "We're delighted that consumers throughout the Kingdom who already enjoy visiting our innovative Lingo retail outlets will now have the opportunity to enhance this experience by satisfying all their travel needs at Dnata-Lingo outlets.

"This is a significant step in the continuing sophistication of shopping for Saudi consumers, and we are confident that this joint venture, which combines our advanced facilities and expansive geographic reach with Dnata's travel industry experience and innovation, will prove to be a winner."

Iain Andrew, said: "This joint venture is a landmark in our development in Saudi Arabia, and in Lingo we have a dynamic partner aligned with our mission to provide innovative products and services with high levels of customer service to a market clearly eager for our exciting brand of travel management.

We're very pleased that we will be able to satisfy that demand by offering our range of travel services in new state-of-the-art Dnata-Lingo outlets specifically designed to enhance the customer experience."

Since its launch in Al Khobar in 2005, Dnata's services have generated a constantly growing level of call traffic and bookings. The Dnata Call Centre - with the unique number 920-000-000 - is part of a service portfolio which includes ticketing and reservations on all airlines, worldwide hotel or apartment bookings, tailor-made holiday packages, specialized corporate travel services, event marketing and support services, ticket delivery, worldwide car rental services, travel insurance, and charter flight bookings.

Dnata Travel outlets have a "One-Stop Travel Shop" concept for retail, leisure and corporate travel services, complete with a 24-hour Call Centre hotline, one of the first of its kind in Saudi Arabia, for customers to access travel services every day of the year.

Dnata Travel is operated by Dnata Agencies, the retail and corporate travel services arm of Dnata and the region's leading travel management company with more than four decades of experience backed by the latest technological innovations and tools in the industry.