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Mazda provides free 24-hour roadside assist facility to customers
- Oman: Wednesday, April 18 - 2007 at 12:54
- PRESS RELEASE
Mazda has offered its customers, who purchases Mazda 3 or Mazda 6, a 24-hour roadside assistance through AAA, as a free service.
This 24-hours free roadside assistance offers various assistances like vehicle towing, flat tyre service, battery service and fuel refilling (except during accident cases). Vehicle towing involves, hauling of broken down vehicles, which cannot be driven, to the nearest Mazda service centre.
In case of a punctured tyre, replacement of the tyre with an existing spare tyre will be done. If your car battery is weak and gives way, you will receive assistance to restart it. Whatever the case might be, if the vehicle is in jeopardy and cannot be driven, it will be transported to the immediate service facility.
On the rarest occasion if a car has ran out of fuel, the customer will get the assistance with minimum fuel supply to sustain the car until it reaches the nearest fuel station.
"Customer service at Mazda does not end once the car is sold to the customer. So we are constantly aware and bettering our after sales service too. This AAA service ensures safety and aid's our customers even when he is at a quandary. The aim of this service is to provide our customers with an extra edge of safety," says Annurag Chawla, Brand Manager- Mazda
With Mazda you can drive with a free mind and know you will be attended to whenever you require.
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This 24 hours road assist facility is extended not just in Oman but also in UAE. If you're stranded, the hotline number for Oman service is 24605555 and for Dubai is 800-4-900.Towell Auto Centre provides quality service to all models of Mazda and makes owning a Mazda extra pleasant with its efficient after sales service and quick response time. A network of 8 service outlets and 10 parts outlets spread across the Sultanate supports customer service. It offers quick, efficient service with genuine parts available for all models and highly trained staff who pride in their quality of service.
To know more about Mazda in Oman call 92888005.
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Posted by Medilyn Manibo, Assistant News Editor
