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Tuesday, November 10 - 2009

GM wins influential 'Automobile' Magazine 2006 Customer Care Award

  • United Arab Emirates: Sunday, April 22 - 2007 at 16:24
  • PRESS RELEASE

One of the most influential Arabic motoring magazines, 'Automobile' has awarded GM with its prestigious 'Customer Care' award for 2006 in recognition of the automakers investments in the ownership experience.

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  • L-R: Saada Hammad, Communications and Public Relations Manager at General Motors Middle East, Ibrahim Fakhri, Editor in Chief, Automobile magazine, Terry Johnsson, Managing Director at General Motors Middle East, Bob Lutz, Vice Chairman of Global Product Development at General Motors, John Costin, Executive Director of International Product Centre at General Motors.
    L-R: Saada Hammad, Communications and Public Relations Manager at General Motors Middle East, Ibrahim Fakhri, Editor in Chief, Automobile magazine, Terry Johnsson, Managing Director at General Motors Middle East, Bob Lutz, Vice Chairman of Global Product Development at General Motors, John Costin, Executive Director of International Product Centre at General Motors.
The award was presented to GM's Managing Director in the Middle East, Terry Johnsson, by the magazine's Editor in Chief, Ibrahim Fakhri, at an event held in Dubai recently.

"Success in the Middle East does not just come from selling good cars and SUVs," commented Ibrahim Fakhri at the presentation. "The Arab driver is becoming more discerning and expects the very highest levels of customer service from the moment they walk in the showroom. GM delivers on that promise."

Commenting on the award, Terry Johnsson said, "I am absolutely delighted to collect this award on behalf of GM and every one of our dealer partners around the Middle East. We are enjoying record sales in the region and this is down to efforts made to ensure every customer gets the ownership experience they expect when they buy a vehicle from GM."
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Notes and media contacts

For more information:

Saada Hammad
Communications and Public Relations Manager
General Motors Middle East
Tel (+9714) 3143350

General Motors has been the global automotive sales leader for 65 years. Founded in 1908, GM today employs about 284,000 people around the world. With global headquarters in Detroit, GM markets its cars and trucks in 33 countries.

In 2006, 9.1 million GM cars and trucks were sold globally under the following brands: Buick, Cadillac, Chevrolet, GMC, GM Daewoo, Holden, HUMMER, Opel, Pontiac, Saab, Saturn and Vauxhall. It marked the third time (2006, 2005 and 1978) GM has sold more than 9 million vehicles in a calendar year.

GM has been operating in the Middle East since the 1920s. GM's vehicle brands sold in the region are Cadillac, Chevrolet, GMC, HUMMER, Opel and Saab supported by a unique set of customer-focused services. GM parts and accessories are sold under the GM Parts and ACDelco brands. The regional office in Dubai covers the company's operations in Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syria, UAE and Yemen.

In 2006, GM sold 140,509 vehicles in the Middle East, representing a 24 percent increase over figures recorded in 2005, and the company continues to introduce pioneering programmes in the region. One example is GMs' unique Nationalisation programme in the Kingdom of Saudi Arabia, which has been officially recognised by the Saudi government as a benchmark for training young nationals.

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