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"We are honoured to be singled out for our service standards. At the NewsCentre we strongly believe in serving our customers in efficient and timely manner; apart from providing a wide range of products, we strive on establishing a strong relationship with the customer. Good service comes in many forms; it could be through a nice greeting, a smile and in many cases an informative explanation from our staff about certain publications or specialty tobacco items. All these together help build trust for an organisation and make sure the customer revisits our store,"said Mohammad Hariz, retail manager, NewsCentre.
He added that a continuous effort is made to ensure that all customers and their requirements are taken care of in the best possible manner and this has been the biggest secret of their success.
The News Centre concept has been extremely successful among end users looking to make a quick purchase within the shopping malls as it makes available internationally popular brands like Davidoff, Gitanes, Cadburys, Pokka, Al Rabie, Sncks, Chicklets, Dirol, Stimorol, Manichef dry fruits & nuts, Vetaence - C etc backed with superior quality of customer service.
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Posted by Anne-Birte Stensgaard, Senior News Editor
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