Papa Gino's, D'Angelo select Cognos as their enterprise performance management solution

Papa Gino's Inc., parent of Papa Gino's Pizzeria and D'Angelo Grilled Sandwiches, recognized the need for an enterprise performance management solution that could integrate its multiple front- and back-office systems, including its custom Point-of-Sale (POS) system and Oracle/JD Edwards General Ledger, and optimize chain-wide planning, budgeting, forecasting, reporting and analysis.

After an extensive review of competitive offerings, Papa Gino's and D'Angelo chose Cognos because it delivers the complete range of business intelligence and enterprise planning functionality through a single platform, simplifying deployment and use. Specifically, the companies will use Cognos 8 Planning to improve the efficiency of their decentralized planning, budgeting and forecasting processes across their 370 restaurants. Cognos 8 Business Intelligence will be used to gather and present key performance metrics, on a daily, weekly and monthly basis, in a clear, concise, and actionable manner to individuals responsible for restaurant operations. In addition, Cognos 8 BI will enable executives to easily identify and analyze key trends and make the necessary adjustments that drive value and satisfaction for guests, and profitable growth.

"The success of Papa Gino's and D'Angelo hinges on our commitment to providing high-quality products, attentive service, and a premium dining experience for every guest. We needed a performance management solution that could help us build on that success, by optimizing our infrastructure and supporting our future growth in current and new markets," said Louie Psallidas, senior vice-president of finance and chief financial officer at Papa Gino's, Inc. "We were impressed that Cognos could deliver both planning and business intelligence through a single, tightly-integrated offering that a company of our size could manage with our existing IT resources. Cognos improves both the collaboration and efficiency of our planning and analysis processes, provides an integrated view of the enterprise and reduces the administrative burden on our operations and finance teams."

QueBIT Consulting, a Cognos Platinum Partner and provider of enterprise planning and corporate performance management consulting services, was selected by Papa Gino's and D'Angelo to manage their Cognos implementation. "Papa Gino's and D'Angelo are taking progressive steps forward to increase operational visibility and improve decision-making with a complete performance management solution," said Gary Quirke, president at QueBIT Consulting. "QueBIT is ensuring a successful implementation of the Cognos solutions, while providing value-added services for Papa Gino's and D'Angelo as they optimize business processes to meet their business analytics goals."

Cognos 8 BI is the only BI product that provides the complete range of BI capabilities - reporting, analysis, scorecarding, dashboards, business event management, and data integration - on a single, proven architecture. Cognos 8 Planning leverages Cognos 8 BI to enable reporting and analysis on real-time plans, and integrates with Cognos 8 Controller for certified financial data, providing customers with a consistent platform from which to plan future performance and avoid predictable surprises. Enterprise planning and business intelligence are key capabilities of the Cognos Performance Management System, which combines technology, best practices, analytical applications and solutions, and a broad network of partners into a single performance management solution for customers.

"Successful restaurateurs understand that information about operations, products and customers is vital to sustainable success and that it is virtually impossible to create that information and insight without relevant technologies, such as enterprise planning and intelligence software,"

said Derek Morrison, Regional General Manager, Cognos.

"Papa Gino's and D'Angelo recognize the value that Cognos solutions, including our Retail Performance Blueprints, play in driving visibility into chain-wide performance. We are delivering a solution that will allow them to link corporate strategy to store and operations execution in order to maximize profitability," he added.