Etisalat Academy to train 800 Etisalat Misr staff

This is part of Etisalat Academy's training programs for Etisalat staff in the Middle East and North Africa regions and adds to the recent training programs of staff from Saudi Arabia's Mobily, Sudan's Kanartel, Pakistan's PTCL, and Etisalat Afghanistan.

The training program for 800 personnel from Etisalat Misr, consists of an integrated system for developing the practical and professional skills in the areas of Management, Supervision, Marketing, Sales, Service, and Customer Care, as well as various functions in Communications, Information Technology, Finance, and Accounting. Technical sessions will also be presented on the Science of Communication, Networking, Data Applications, and 3G Network.

The training program will be over a period of 12 months and will prepare the personnel for entering a competitive market. The training of young Egyptian graduates with a focus on the best practices and professional mechanisms will support their practical needs and will help them contribute to the overall vision of Etisalat Misr in capturing 30% market share by 2010.

Dr. Doaa Fares, General Manager, Etisalat Academy, said: 'Etisalat Academy which is part of Etisalat Services, plays a leading role in training and developing personnel from different fields, using the highest standards in professional training from many telecommunications corporations as well as Etisalat here in the UAE. Our training programs include the training of personnel from the Middle East, North Africa, Pakistan and Afghanistan. These training sessions create a great opportunity for our trainers and trainees in meeting and working closely with many other personnel from different institutions, corporations and cultures, which help enrich and develop their competitiveness.'

Etisalat Academy recently signed a AED 15million training contract with Sudatel which will start in May 2008. Etisalat Academy has successfully completed training programs for many telecommunications corporations in the region including Saudi Telecommunications Company (KSA), Qtel (Qatar), Omantel (Oman), and Nawras (Oman).