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Cognos 8 Go! Mobile is the industry's first business intelligence solution designed specifically for a mobile platform. It brings timely decision-support information directly to BlackBerry® users to enable informed decision making and increased productivity for competitive advantage.
Cognos 8 Go! Mobile is purpose-built for the BlackBerry® wireless platform from Research In Motion (RIM) (Nasdaq: RIMM; TSX: RIM). It has a rich mobile-client that allows executives or front-line mobile workers to use their BlackBerry smartphones to read and securely interact with the most relevant operational and strategic company performance information, even while offline, for real-time decision-making. Cognos 8 Go! Mobile fully leverages the proven capabilities of BlackBerry and the Cognos 8 BI platform, including common security and a single report authoring environment, to deliver timely, personalized and secure information automatically over the air.
Customers have been working with Cognos 8 Go! Mobile in production environments since February 2007. The solution helps accelerate business processes by servicing a wide range of mobile worker needs across industries.
Examples of use include:
•Providing executives with the means to track sales revenue and key company performance metrics regardless of location or time zone
•Delivering reports for airline ground crew to track and respond promptly to lost luggage inquiries;
•Sending remote oil rig inspectors maintenance reports in real-time so they can change scope if required on-site;
•Providing retailers with product line inventory tracking capabilities for sales people to access direct from the shop floor;
•Allowing field technicians to prioritize daily customer service jobs by complexity of the task and severity of the technical problem.
Specific enhancements have been implemented in Cognos 8 Go! Mobile for BlackBerry customers to take advantage of device-specific client experiences such as vibration, ringtone and blinking LED when new reports are available, user or administrator scheduled delivery of reports, and industry-leading security routines built in and optimized for BlackBerry smart phones. These types of enhancements optimize how Cognos 8 BI analysis, reports and metrics information is received and displayed while maintaining the intuitive interactivity that BlackBerry users are familiar with.
"Many enterprises are looking for mobile applications that can provide employees with timely and valuable business intelligence for a range of areas including sales force automation, logistics and inventory management," said Jeff McDowell, Vice President, Global Alliances, Research In Motion. "We are pleased to be working with Cognos to provide a powerful mobile BI solution. Cognos 8 Go! Mobile can help enterprises realize a significant competitive advantage with its quick access to, and focus on, key performance information."
IDC predicts that the mobile workforce will reach more than 850 million in 2009, representing more than one-quarter of the worldwide workforce.* According to Forrester Research's December 2006 report, The State of North American Enterprise Mobility in 2006, "mobility is critical to improving information accuracy, employee productivity, and customer responsiveness, which is needed in order to be competitive in today's business environment."**
"Today's business offices are wherever business executives happen to be. More and more key decisions are being made using data delivered to mobile devices," noted Mark Smith, CEO and EVP Research at Ventana Research. "Cognos 8 Go! Mobile puts key company metrics and information search capabilities at mobile workers' fingertips, providing business intelligence to empower speedy, informed decision-making."
CRC Health Corporation recently selected Cognos 8 Go! Mobile for BlackBerry to help speed decision-making for clinicians, clinician managers and other key stakeholders across the organisation.
"In the behavioral healthcare field, clinicians and key decision makers are constantly on the go with little or no access to a LAN-based computer," said Jay Ramiodi, VP and CTO, CRC Health Corporation.
"We needed a solution on a single platform that would integrate traditional BI reports with current, up-to-date client status indicators or other key snippets of actionable information. Consequently, staff who are highly involved in clinical decision-making can proactively respond and immediately take or recommend appropriate preventative action," he added.
"This version of Cognos 8 Go! Mobile uniquely addresses the needs of joint BlackBerry and Cognos customers who require mission-critical BI information delivered directly to their mobile workforce," said Derek Morrison, Regional General Manager, Cognos.
"It expands the reach of our proven BI capabilities by empowering employees to securely monitor the pulse of the business remotely and act on key business information in an informed and timely manner. The net result is improved organisational performance for better competitive advantage."
Posted by Medilyn Manibo, Assistant News Editor
