Jordan Customs, JISM, ASEZA and DaimlerChrysler join hands to fight fake spare parts

Attended by nearly 100 representatives, to begin a campaign to protect consumers from the dangers of buying and using fake Mercedes-Benz spare parts.

It is estimated that counterfeiting accounts for between 5 and 10 percent of global trade and directly affects the revenue of governments in terms of customs and taxes.

"Mutual co-operation between the authorities and the manufacturer is the key to successfully fighting against the use of fake spare parts and property rights infringements," said Ma'n Al-Hamawi, Brand Protection Manager, DaimlerChrysler Middle East.

"The use of a trademark without the owner's approval breaks Jordanian and international laws."

Auto spare parts counterfeiting has serious safety consequences for the customer. The use of, for example, fake brake pads or windscreens, could threaten the safety of the driver and his family as they are far more likely to fail in an emergency situation.

"These parts are manufactured solely to make a quick profit. They use low quality materials and are not subject to the extensive quality tests that we perform at DaimlerChrysler," added Al-Hamawi.

"Although the customers may think they have a good bargain, we still advise them to report any kind of suspected parts to our general distributors' network in Jordan, which is T. Gargour & Fils Co., where competent staff will be glad to help."

The Parts Manager at T. Gargour & Fils Co. also addressed the importance of using genuine parts for its high quality and for the safety of the passengers as well as road users.

DaimlerChrysler would like to thank Jordan Customs, JISM & ASEZA for their dedication in protecting the property rights of the consumer and manufacturer.