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Tuesday, November 10 - 2009

Showtime Arabia enhances customer service by introducing secure online payments through customer website

  • United Arab Emirates: Wednesday, June 06 - 2007 at 08:27
  • PRESS RELEASE

Showtime Arabia, a leading Pay-TV provider in the Middle East, has announced they will be using the MasterCard Internet Gateway Service (MiGS) from Mashreqbank and MasterCard to provide a secure online payment service for Showtime customers.

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  • Left to right: Ian Hudson, Regional Manager, Customer Payment Solutions, Showtime; Sandeep Bhatt, VP, Merchant Service Unit, Mashreqbank and Patrick Hayes, VP of Product Delivery, MasterCard Worldwide, South Asia, Middle East and North Africa.
    Left to right: Ian Hudson, Regional Manager, Customer Payment Solutions, Showtime; Sandeep Bhatt, VP, Merchant Service Unit, Mashreqbank and Patrick Hayes, VP of Product Delivery, MasterCard Worldwide, South Asia, Middle East and North Africa.
MiGS is today processing over 50 million transactions per month for over 50 banks worldwide for all card types, including MasterCard and Visa.

Internet users continue to increase across the Middle East typified by a growth of over 490% on the number of users in 2007 compared to 2000. *
Available through Showtime Arabia's current website, www.showtimearabia.com, the main function of the facility is to provide a quick, simple and secure payment process, which includes an electronic copy of the customer's bill and a breakdown of all transactions. The enhancement, which reflects growing regional confidence in online purchasing, also includes an online subscription service.

Ian Hudson, Showtime Arabia Regional Customer Payment Solutions Manager said:

"Online payments are a cost-effective, quick and easy solution and with the support of MasterCard we anticipate a swift take up of this Internet payment option. We know our customers are busy, technology savvy people and this service is a natural step in the evolution of our business that we will continue to tailor to meet customers' needs."


"After much research it was clear that Mashreqbank's MiGS solution would provide Showtime with the greatest range of payment options. We believe it is a reliable solution to ensure the quality and security as we develop enhanced services for our customers," added Hudson.

Mashreqbank was the first financial institution to offer the MiGS to merchants in the Gulf region in October 2002 and since then the acceptance of MiGS has grown rapidly. MasterCard, a leader in advancing global commerce and an innovator in payment processing security, developed MiGS in response to the growing demand for secure web-based shopping.

"As a leader in advancing global commerce, MasterCard is continuously developing new Internet payment services to facilitate credit card payment transactions everywhere. We are pleased to cooperate with Showtime Arabia and Mashreqbank to offer our vast experience in Internet payment processes and to provide a unique and strategic platform for global credit card payment processes. As a turnkey internet payment gateway, MiGS is a complete payment solution that enables banks to provide their merchants with secure online payments while avoiding the cost of developing their own payment gateway. MiGS is a cost-effective, quick and easy solution that has the global recognition and support of MasterCard," said Patrick Hayes, Vice President of Product Delivery, MasterCard Worldwide, South Asia, Middle East and North Africa. "MasterCard is committed to creating more advanced methods of payment that fuel economic connections and drive real business value for its customers, merchants and consumers across the diverse region."

Hermant Lalithraj, Senior VP, Head SME Business, Mashreq Bank said: "We have been using the MiGS solution for a number of years and are delighted with Showtime Arabia's decision to use the platform for their card processing. We have seen Internet shopping in this region increase rapidly over the last couple of years and expect this trend to accelerate. Mashreqbank is leading the way in supporting this new channel for our merchants. MiGS has enabled us to offer state-of-the-art service to organisations like Showtime Arabia who want to provide a safe but inexpensive online shopping solution."

MiGS provides a white-label gateway that banks can re-brand and offer to their merchants as a fully compliant and secure payment gateway.
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* Information obtained from http://www.internetworldstats.com

About Showtime Arabia

Showtime Arabia is the leading Pay TV network in the Middle East and North Africa broadcasting the very best and latest Blockbuster Movies through its exclusive deals with the leading Hollywood studios including Paramount, Dreamworks, Sony Columbia, NBC Universal, Disney and local producers; exclusive Premium Sports including the world's most popular football league the Premier League, the Rugby World Cup and other major sporting events; and the best International Series and shows including Desperate Housewives, Lost , Prison Break, Heroes, 24 and Ugly Betty to name just a few, first on TV and one full year before any other channel.

Showtime Arabia based in Dubai owns and produces 20 premium channels branded SHOWCINEMA, SHOWMOVIES, SHOWSPORTS, SHOWSERIES, SHOWCOMEDY, SHOWKIDS and SHOWSHASHA. We acquire, produce and package the best programs to deliver an exciting and broad range of programming to meet all of the family's entertainment needs. These premium SHOWTIME channels are complemented with our selection of international partner channels including global brands like Al Jazeera, Discovery, Disney Channel, Cartoon Network, CNN, CNBC, BBC and MTV amongst others.

In addition to providing the best and latest programming SHOWTIME is continuously introducing innovation to improve the customer viewing experience. With SHOWBOX our digital video recorder and SHOWGUIDE our 7 day electronic programming guide we offer the latest in advanced technology to allow customers to choose what they want to watch, when they want to watch it, at the touch of a button. Additionally SHOWTIME'S PARENTAL CONTROL features allow customers to choose what programs and channels can be viewed.

Our customers are supported by a customer service operation that is accessible and easy to deal with, our Customer Care Centers are available 24 hours a day to answer calls, e-mails or faxes.

Showtime Arabia is owned by Gulf DTH DC, which is a joint venture of Kuwait Projects Company (Holding) (KIPCO) owning 80% of Gulf DTH and Viacom, Inc. (Viacom) owning the remaining 20%.

About MasterCard Worldwide
MasterCard Worldwide advances global commerce by providing a critical economic link among financial institutions, businesses, cardholders and merchants worldwide. As a franchisor, processor and advisor, MasterCard develops and markets payment solutions, processes over 16 billion transactions each year, and provides industry-leading analysis and consulting services to financial institution customers and merchants. Through its family of brands, including MasterCard®, Maestro® and Cirrus®, MasterCard serves consumers and businesses in more than 210 countries and territories. For more information go to www.mastercardworldwide.com.

About Mashreqbank
Mashreqbank is the largest private bank in the UAE. It is also the country's second oldest commercial bank, having originally been established as Bank of Oman Ltd in 1967.

Throughout its history the bank has pioneered many of the products, services and technologies that customers now take for granted, such as travellers' cheques, credit cards and ATMs. It was the first bank in the UAE to provide Merchant Acquiring (card acceptance) services and has the largest network in the Middle East with more than 9000 merchants using the bank's most advanced EMV compliant POS terminals. The bank is also one of the few to provide e-commerce solutions to merchants looking at doing on-line business.

Mashreqbank has 47 Branches strategically distributed throughout the UAE and Qatar with plans for rapid expansion in Bahrain, India, Bahrain, Egypt, Hong Kong, the United Kingdom and the United States. It is ranked amongst the fastest growing bank in the Middle East region and is highly regarded for its professionalism and progressiveness.

It has received numerous awards, particularly for quality management, and has more ISO certifications than any bank in the region by a wide margin.

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