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Acer's 'pick and drop' named best in the region

  • United Arab Emirates: Sunday, July 01 - 2007 at 10:29
  • PRESS RELEASE

Acer Computer, the world's third largest IT vendor and regional leader for notebook computers, has the best after-sales service, according to an investigation by a leading regional IT magazine.

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  • Eugene Thomas, Director Operations, Acer Computer (M.E) Ltd.
    Eugene Thomas, Director Operations, Acer Computer (M.E) Ltd.

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Acer's pick and drop scheme was found to be the most comprehensive and innovative, ahead of other IT and consumer electronic multi-product providers including, Sony, Samsung, LG Electronics and Panasonic.

"Acer's pick and drop service is the only one of its kind in the region. Meeting the demands of our customers is important for Acer, and we are proud to be recognised as a leader in the region," said Eugene Thomas, Director Operations, Acer Computer (M.E) Ltd.

"Acer's post-sales service is designed to provide customers with a support system that is reliable and reassuring. We are constantly trying to provide additional value for our dependable high-end products,"


added Thomas.

Acer's 'Pick and Drop' service applies to notebooks and LCD monitor products based in the UAE and the Kingdom of Saudi Arabia, with the company looking to provide similar service in other Middle East countries as well.

The study was conducted by UAE-based Windows Middle East Magazine (English edition).
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Related site: http://www.acer.co.ae

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About Acer
Acer ranks as the world's No. 3 branded PC vendor, designing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. Since spinning-off its manufacturing operation, Acer has focused on globally marketing its brand-name products: mobile and desktop PCs, servers and storage, LCD monitors and high-definition TVs, and handheld/navigational devices. Acer's unique Channel Business Model is instrumental to the company's continued success. The model encourages partners and suppliers to collaborate in a winning formula of supply-chain management, allowing Acer to provide customers with fresh technologies, competitive pricing, and quality service. Established in 1976, Acer Inc. employs 5,300 people supporting dealers and distributors in more than 100 countries. Estimated revenue for 2006 is US$11.31 billion. Please visit www.acer.com.

Acer and the Acer logo are registered trademarks of Acer Incorporated. Microsoft and Windows are registered trademarks of Microsoft Corporation. Intel and Pentium are registered trademarks of Intel Corporation. Other trademarks, registered trademarks and/or service marks, indicated or otherwise, are the properties of their respective owners.
Anne-Birte Stensgaard Posted by Anne-Birte Stensgaard, Senior News Editor
Sunday, July 01 - 2007 at 10:29 UAE local time (GMT+4)

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