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Thursday, November 26 - 2009

HSBC opens new customer service outlet in Abu Dhabi

  • United Arab Emirates: Thursday, July 05 - 2007 at 11:47
  • PRESS RELEASE

HSBC has formally opened its third Customer Service Unit in Abu Dhabi at Khalidiya Area yesterday.

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  • Mohamed Almulla, CEO of HSBC Abu Dhabi , Lester Wynne-Jones, HSBC Regional Head of Personal Financial Services and Taroub Hassan, Abu Dhabi Branch Manager cut the ribbon to officially open the new CSU.
    Mohamed Almulla, CEO of HSBC Abu Dhabi , Lester Wynne-Jones, HSBC Regional Head of Personal Financial Services and Taroub Hassan, Abu Dhabi Branch Manager cut the ribbon to officially open the new CSU.
The unit is located inside the Spinneys Supermarket, Khalidiya.

The Centre was inaugurated by Mohamed Almulla, Chief Executive Officer of HSBC in Abu Dhabi in the presence of Lester Wynne-Jones, Regional Head of Personal Financial Services.

The new Centre, the ninth for HSBC in the UAE, will offer a one-stop-shop for customers to submit applications for new accounts, loans, credit cards, cheque books, Islamic financial solutions including HSBC Amanah current accounts and Charge Card and other products and services. Specialist advice can also be arranged for investment, insurance, mortgage, offshore, and business banking. An Internet kiosk is also available for customers as well as an ATM. The centre will be open Saturday - Thursday from 8 am to 8 pm.

Mohamed Almulla, CEO HSBC Abu Dhabi said, 'We are pleased to open our third Customer Service Unit in Abu Dhabi. Our aim is to provide enhanced customer service to our customers based in this growing area in Abu Dhabi. It is an extension to our delivery channels which include our branches, internet banking, and phone banking.'

"A team of dedicated and experienced HSBC representatives are available to advise existing and potential customers on our full range of products and services. Customers will benefit from the flexible banking hours, and the convenience of high quality banking,' he added.

With products and services designed around the needs of customers, HSBC is a market leader in delivering value and convenience, offering a full range of financial services: personal financial services (including consumer finance); commercial banking; corporate, investment banking and markets; and private banking.
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HSBC Bank Middle East Limited
HSBC is the largest and most widely represented international bank in the Middle East. HSBC Bank Middle East Limited has 34 branches throughout the United Arab Emirates, Oman, Bahrain, Qatar, Kuwait, Jordan, Lebanon and the Palestinian Autonomous Area, including an offshore banking unit in Bahrain. In addition to the branch network the Bank maintains a representative office in Tehran, Iran. This extensive regional coverage is strengthened by another member of the HSBC Group HSBC Bank Egypt SAE, and by its associated companies, The Saudi British Bank, British Arab Commercial Bank Limited, and HSBC Saudi Arabia Limited.

HSBC Holdings plc
HSBC Holdings plc serves over 125 million customers worldwide through around 10,000 offices in 82 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. With assets of some US$1,861 billion at 31 December 2006, HSBC is one of the world's largest banking and financial services organisations. HSBC is marketed worldwide as 'the world's local bank'.

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