Towell Auto Centre announces special offers for Mazda car parts and services

All Mazda cars which are less than three years old can opt for a 15 per cent off on labour charges and a big 45 per cent discount on parts. The Mazda cars, which are more than three years old can avail a 25 per cent discount on labour and 45% on parts.

"After warranty, owners often drift away from company service for a variety of reasons. So we consider service as a great differentiator. If we provide Quality Service and lucrative offers to our customers, it can become a key factor in Customer Satisfaction & enhanced Customer Retention," says Behzad Mehta, National manager -Service, Mazda.

To ensure customers keep coming back to Mazda for their parts changes and services, Mazda had a surge of very successful after sales campaigns, like the 100,000 km campaign, where special rates were offered for the 100,000 km service and change of parts; in addition the Service Drive Campaign was conducted with engineers from Mazda Motor Corporation, Japan checking and analysing Mazda vehicles.

Both these campaigns were very well taken by Mazda customers and showed a substantial percentage of customers returning to Mazda workshops for repairs and services.

The sizeable number of customers and high sales performances has also led Towell Auto Centre, Oman, to win the prestigious After Sales Best Distributor in the World by Mazda Corporation, Japan.

Mazda Service & Parts department has also conducted a Summer Cool Offer until July 31st. Easing summer months with superior vehicle cooling, this offer brings special deals on change of cooling parts like radiator hoses, compressors, condensers, evaporators, air conditioner pipes, radiator fans and other related parts. A discount of 50 per cent is being offered on these parts if changed during the campaign period.

With promotions like these and a constant effort towards better service and sales, Mazda in Oman is ascertained of firming their top position.