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"Acer has always maintained and provided a very strong customer service programme in the region," said Bernard Lobo, Service Account Manager, Customer Service Division, Acer Computer ME.
"This camp is a unique facility whereby Acer technology users can enhance their entire computer experience. We want to offer something extraordinary and the 'Acer Care Camp' is just that, an opportunity to provide a value-added service to all our users,"
added Lobo.
The Acer camp will be rolled-out in cooperation with Acer's authorised service providers: Jumbo Electronics and Redington. This initiative will last for three days from 14 - 16 August 2007.
Under this scheme, Acer end-users can take their notebooks and multimedia PCs purchased after 2005, to the nominated service provider to have it checked. At the Acer camp, user qualms relating to diagnostic hardware problems, virus prevention, and product upgrades can be resolved. In addition, Acer will also be providing spare parts at a discounted price.
"End-users in this market have come to rely on Acer's easy-to-use, high performance, and value for money products and services. New and old customers can now reap the benefits of Acer's commitment to providing superior service," added Lobo.
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Posted by Anne-Birte Stensgaard, Senior News Editor
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