Intertec Systems to showcase customer-focused solutions at the GITEX Technology Week

GITEX Technology Week will be held from September 8, 2007 to September 12, 2007 at Dubai International Convention Centre.

The Intertec stall at the GITEX Technology Week will feature the latest from CRM solutions provider FrontRange Solutions, contact centre solutions provider CosmoCom, LANDesk and security solutions from Microsoft. Intertec will also showcase its much acclaimed, indigenously developed ERP solution, Syros at the event.

The Dubai-headquartered Intertec Systems will exhibit advanced range of product offerings that will include software solution to maintain extraordinary customer relationships, to provide greater protection of the IT infrastructure and last but the least, its own home grown ERP application which has already earned a niche for itself in the mid-range market.

Commenting on Intertec's participation in this year's GITEX Technology Week, Mr. Naresh Kothari, Managing Director, Intertec Systems, said: "We are delighted to be a part of the GITEX Business Solution Segment. Apart from showcasing our products and solutions, we will also be on the look out for forging strategic alliances with potential firms and solution providers"

The Intertec stall at the GITEX Technology will exhibit the following:

FrontRange: FrontRange Solutions develops software and services that allow organizations to deliver extraordinary customer relationships and tailored specifically for the mid-market. Intertec will be showcasing the three most popular products from FrontRange, namely Goldmine CRM, Heat Helpdesk and ITSM for IT Service Management.

LANDesk: LANDesk is known worldwide for having created innovative technologies and products for enterprise IT management. The focus will be on the core products ie LANDesk Systems, Process, Service and Security management. Intertec will also showcase the recently launched Host Intrusion Prevention System and LANDesk Application Virtualisation.

CosmoCom: CosmoCom is the global leader in Unified Customer Communications. It provides IP Contact Centre Technology for Unified Customer Communications, on-premises across an entire enterprise, or on-demand through its service provider partners for any number of enterprises. It is the only multi-tenant hosted secure platform on Open standard.

Intertec has locally certified resources available to support CosmoCom platform. It also has persons on board who can do the integration of Call Centre platform to software, as well as Hardware, IP Telephony etc. Intertec has also developed additional reports on the CosmoCom platform to meet market demands. Among other benefits, this report helps the management to be well informed about the peak and off peak hours and agent performance. Further, Intertec also offers a tool for interfacing CosmoCall Universe with third party billing products.

Microsoft Forefront: Intertec Systems is a Security Management Partner of Microsoft Corporation. The Microsoft Forefront family of Security products provides greater protection and control over the security of the IT infrastructure. Its comprehensive set of security products integrates with each other, with the organisation's infrastructure and can be supplemented with interoperable third party solutions, enabling end to end, defense in depth security solutions.

Syros: Syros is a comprehensive application software suite for Enterprise Resource Planning (ERP). Developed using the best practices and business standards in the industry, Syros is an integrated, parameterized and a scalable ERP application. Built on Oracle platform, Syros has helped various companies to withstand the challenges of their dynamic business environment. It caters to industries ranging from Contracting, Manufacturing, Trading, Pharmaceuticals and Distribution. In a market burgeoning with activity in various industries and the ever growing needs of every segment, Syros provides an integrated strategy aligned to meet the industry requirements.

The Intertec stall will be located in Hall 7 of the Dubai International Convention Centre.