Etisalat proudly launches special need Freedom Packages

The company has identified many technologies and innovations from its current portfolio which are readily accessible by people with special needs enabling them to participate and communicate fully with their friends and colleagues.

The Etisalat 'Freedom Package' includes services such as Push to Talk, Mobile MMS & SMS, fixd SMS , 3.5G Mobile Data, 3G Video/Voice Calls, and Location Based Services, BlackBerry, Push mail, Email Reader, Fixe-line, and Al Shamil broadband.

A second 'Freedom Package' is designed for special need institutions which include services as 3.5G Mobile Data Packages, Gsm Fax and data ,Push to Talk, BlackBerry, Web Fax, SMS Broadcasting, 800 toll free services, 500 Data services, Business One, Web Hosting, and ISDN.

Essa Al Haddad, Chief Marketing Officer at Etisalat reports,

"Etisalat continuously strives to offer the most relevant services to all our customers and to ensure those with special needs have open access to education, training, and suitable communication services."

Special need 'Freedom packages' are offered both to qualified individuals and social service centers catering a 50% discount to individuals over standard rate while the Social Centers receive 30% discount. Freedom was launched during Gitex, September 8th 2007.

Etisalat is also investing in improving the ways people with special needs can interact with Etisalat. Etisalat's Contact Centre Chat Sessions bring customer care to the hearing and speech impaired, *122# is a text service that helps the hearing impaired to communicate and Automated Directory Inquiry Service (ADIS) is a text based inquiry service 181.