Baud Telecom Company implements Oracle Communications's billing and revenue management

Headquartered in Saudi Arabia, Baud Telecom chose Oracle for its flexibility and scalability, which have become increasingly important as market growth accelerates within the Middle Eastern region.

"Baud Telecom is offering today's customers the largest choice of next-generation services within the market," said Ibrahim Al-Karboush, Country Manager, Carrier Networks division of Baud Telecom Company. "We have ambitious growth and development plans throughout the next few years. Therefore, we have placed the best technology at our fingertips to help leverage current and future market opportunities. Oracle Communications offers us the appropriate tools to launch services quickly and bill customers accurately, enabling Baud Telecom to tackle the competitive telecommunications market successfully."

Al-Karboush added, "Baud Telecom is dedicating huge effort to better serve regional businesses to help Arab countries support growth in their global markets. The telecommunications industry is now very advanced in the region and regulated in a complex manner. As such, a billing platform should have the right flexibility and adaptability."

As a service provider, Baud Telecom is continuously working on improving internal operations to enhance the services it offers and bring to market upgraded products to achieve optimal customer satisfaction.

"Oracle Communications brings together a unique portfolio of proven software that enables service providers to leverage next-generation convergent services," said Bhaskar Gorti, Senior Vice President and General Manager, Oracle Communications. "We look forward to helping Baud Telecom as it rolls out next-generation services within the dynamic Middle Eastern market

Oracle Communications Billing and Revenue Management delivers comprehensive revenue management functions and significant capabilities enabling communications service providers to focus on developing further innovation of their business. Important features include:

-- Convergent platform for prepaid and postpaid customers, services and payments
-- Real-time customer care interfaces for customers and customer care representatives
-- Allows for compliance with stringent enterprise security requirements
-- Flexible pricing and promotions delivering rapid time-to-market performance
-- Powerful tools to maximize revenue and minimize loss associated with fraud and revenue leakage

Baud Telecom is a leading telecommunications company and systems integrator also known as BTC Networks. BTC is one of the largest local systems integrators in Saudi Arabia and is headquartered in Jeddah with offices in Damman, Riyadh and Abha. BTC is now established in Saudi, Dubai and expanding its activities in Africa. BTC clients are major carriers, enterprises and service providers.

Oracle Communications consulting and a local partner Giza Systems jointly implemented the new billing platform.