The initiative was prompted by recommendations from Gulf Bank staff in response to the demands they were receiving from customers for the additional and more convenient hours.
All bank staff working the night time hours volunteered to do the extra shift to deliver a welcome service to customers. Any staff member who works the night time hours is also paid a special bonus.
Gulf Bank was the first bank in Kuwait to open at night during Ramadan. Gulf Bank's General Manager for Retail Banking, Mr. Nazem Alqanae explains: "Even though this is just a few hours in the evening the many of our customers appreciate being able to do their financial transactions at night. I am delighted that so many of our staff are also happy to volunteer to undertake these night time hours and deliver the benefits to our customers."
A total 34 of Gulf Bank's 40 branches will open between the hours of 10am and 1.30pm and again in the evenings from 8pm to 10pm. The KOC, Ministries Complex, Mina Al Zour, Shuwaikh Port, Shuaiba, and Sulaibiyah branches are open between 10am and 2pm.
Gulf Bank is Kuwait's second largest commercial bank and has one of the most extensive networks of local branches. Customers also have round-the-clock access to Gulf Bank's telebanking service on 805805 where staff are also available to speak to customers directly, and online banking at www.e-gulfbank.com, Gulf Bank's bilingual website.
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Gulf Bank Ramadan opening hours welcomed by customers
- Kuwait: Monday, September 17 - 2007 at 15:07
- PRESS RELEASE
Gulf Bank has decided to introduce its special night time opening hours this Ramadan following the excellent feedback from bank customers ever since the bank started its evening hours during Ramadan.
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Notes and media contacts
About Gulf BankGulf Bank is Kuwait's second largest and fastest growing commercial bank. Established in 1960, Gulf Bank has since progressed to becoming an industry-leading financial services provider complemented by a large network of 40 branches strategically positioned in key locations in Kuwait for the banking convenience of customers.
Gulf Bank has been awarded 'Best Bank in Kuwait' by Global Finance and 'Best Retail Bank in Kuwait' by The Asian Banker in 2007 and 'Best Retail Bank in the Middle East' for three years in a row by Banker Middle East.
Gulf Bank routinely surpasses its competition by focusing on one simple strategy: delivering superior customer satisfaction. The Bank has consistently delivered strong financial results in a highly competitive market environment reflecting its focused and effective business strategies.
Gulf Bank continues to grow and evolve its leadership position within the Kuwait banking community as a result of its innovative Transformation and Actualization Strategies that have been the driving force behind its management, operations and remarkable success since 1999.
The main businesses of the Bank are Retail Banking, Corporate Banking, Treasury, International Banking and Investment Management.
For more information visit our website: www.e-gulfbank.com or contact:
Emiranda Winter
External Communications Manager
Gulf Bank
Tel: (+965) 244 9501
Dina Sabry
Media Relations Manager
Hill & Knowlton
Tel: (+965) 232 2976
Posted by Lara Lynn Golden, News EditorMonday, September 17 - 2007 at 15:07 UAE local time (GMT+4)
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