Daman services wider segment of customers through first Dubai office
- United Arab Emirates: Wednesday, September 19 - 2007 at 16:24
- PRESS RELEASE
The National Health Insurance Company - Daman today unveiled the opening of its first office in Dubai.
"Daman is rapidly expanding its geographical coverage to serve customers nationwide. Establishing our office in Dubai is the first step within our comprehensive expansion strategy. Through this office, we are looking to serve individuals and employers in the Emirate, and providing them with our comprehensive health insurance solutions. We have already acquired a customer base in Dubai and are looking forward to reach a wider segment through this office" commented Dr. Michael Bitzer, CEO of Daman.
The new Daman branch will be located within the recently established hub for healthcare and health education excellence, the Dubai Health Care City, and will employ initially a staff of 18 professionals in its various departments. Incorporating sales, finance, underwriting and claims, the branch will handle corporate and individual clients based in the Emirate.
"The health insurance sector is a fast growing sector in the UAE Daman is a key player in this sector and we intend to provide our health insurance solutions to customers all around the UAE. Daman is delighted to vigilantly pursue its expansion strategy to always ensure that our customers can easily reach us wherever they are", added Dr. Bitzer.
Daman is the region's leading health insurance company, providing comprehensive healthcare solutions to 800,000 members in the UAE via a large network of private hospitals and pharmacies. The company is currently expanding its customer reach through service points located strategically around the country.
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The National Health Insurance Company - Daman, was established on 01 May 2006. Today it is the region's leading health insurance company, providing comprehensive healthcare solutions to over 650,000 customers in the UAE via the largest network of private hospitals and pharmacies available.
With affordable health insurance for people of all income levels, Daman offers international standard healthcare insurance cover for both individuals and companies. A 24-hour dedicated Medical Authorisations Center, staffed by a team of doctors and nurses, ensures that patient enquiries are dealt with speedily and efficiently using the most sophisticated technology available. A second customer hotline, also open 24/7 and manned by 30 multilingual staff, guarantees that UAE residents can access information about plans and their insurance cover whenever and wherever they want.
With an international network of 18 countries, Daman's customers have access to healthcare provision in the Kingdom of Saudi Arabia, Oman, Qatar, Bahrain, Kuwait, Jordan, Syria, Egypt, Lebanon, Germany, USA, UK, Spain, Russia, Austria, Switzerland and India, in addition to the UAE, depending on the terms of their personal cover.
Customers also benefit from Daman's exclusive partnerships with Assist America, the international emergency programme, and Best Doctors, the international second medical opinion scheme, giving its customers special access to world-leading healthcare services not available through any other UAE health insurance company.
Daman was awarded 'Best Medical Insurer of the Year' by INSUREX, the Middle East's leading insurance industry conference, in March 2007.
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Posted by Medilyn Manibo, Assistant News Editor



