Tamweel cooperates with Microsoft to upgrade its IT infrastructure

Microsoft and Tamweel will work to set world class infrastructure and solution for the banking industry through the Microsoft Connected Financial Framework, which will help Tamweel streamline their operations, improve their e-service, apply a service oriented architecture all with improved scalability and efficiency.

"The financial sector is extremely important for us, and we have been working with a number of banks from across the region in the application of IT infrastructures that improves their operations and focuses on enhancing the customer services," said Charbel Fakhoury, General Manager Microsoft Gulf. "Tamweel will be a key partner for us as they are a leader in their field which will help us also improve our services as we set new industry standards."

Tamweel is the UAE's largest provider of home finance, offering a wide range of innovative home finance products and unparalleled customer-service solutions. Headquartered in Dubai and with branches in Sharjah and Abu Dhabi, Tamweel provides Shari'a-compliant financing for properties that are under construction or are ready for occupation.

Having financed property worth more than Dhs7bn, the company has demonstrated its commitment to both the individual dream of home ownership and the nation's collective aspiration to global economic excellence. The company works with 265 partners across the UAE and recently established its presence in Saudi Arabia, as part of its regional expansion.

"IT will be the enabler for Tamweel to further improve our customer experience by providing high-quality services with less administrative tasks," said Jihad Saba, Head of Project Management, Tamweel. "This is an important step for us as Tamweel is experiencing rapid expansion nationally and regionally. The new infrastructure will allow us to run operations faster and more efficient while enhancing the customer experience and providing employees with consolidated data to assist them in their decisions."