Emirates Bank launches Air Arabia payment service via electronic banking channels
Emirates Bank and Air Arabia, the first and largest low cost carrier in the Middle East, announced today the launch of a new ticket payment method for Air Arabia customers via electronic banking channels.
- United Arab Emirates: Sunday, October 21 - 2007 at 15:02
- PRESS RELEASE
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| Left to right: Mr. Ali Al Hamdany, Director of Information Technology and Corporate projects and Mr. Mohammed Saif Al Falasi, Head of Alternative Channels-Emirates Bank. |
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Easy payments can now be made anywhere in the
UAE via Emirates Bank's Automated Teller Machines (ATM), and Cash Deposit Machines (CDM).
Emirates Bank customers can make payments through the bank's network of both ATMs and CDMs, while travelers not holding accounts with Emirates Bank can avail of the service via the bank's network of CDMs only. In both cases, passengers can check in the airport carrying their receipts collected at the time of payment and present it at the airport as their travel ticket.
Jamal Bin Ghalaita, General Manager Consumer Banking and Wealth Management commented on the newly launched service saying:
'Emirates Bank's partnership with Air Arabia is another proof of our commitment to lead in the provision of distinctive and favorable services for UAE residents. We recognize the achievements of Air Arabia and are confident that our joined efforts will result in an enhanced service for customers. With our steadily growing partnership network, which includes alliances with numerous reputed companies and service providers, we continue to assess opportunities to widen our appeal to the UAE population.'
Ali Al Hamdany, Director of Information Technology and Corporate projects said: 'This innovative step in partnership with Emirates Bank makes it even easier to travel with Air Arabia. Utilising the ATM and CDM to pay for flights is an important milestone in the road to make travel available to everyone, with this achieved Air Arabia is yet again pioneering the air travel market in this part of the world..
Kyle Haywood, Commercial Director at Air Arabia said: 'This step further enhances the value for money services we offer to our customers to more than 37 destinations. As the leading Low Cost Carrier in the MENA region and through this partnership with Emirates Bank, Air Arabia now offers its customers more options to pay less and fly more.'
Haywood Added: 'In a highly competitive market, growth can be achieved through excellence in service, innovation and outstanding customer service. This new payment service in conjunction with Emirates Bank is designed to make our services even more attractive.'
Mohammed Saif Al Falasi, Head of Alternative Channels-Emirates Bank commented on this occasion, 'Emirates Bank continues to research ways of offering value added services through its modern & unconventional banking channels to the
UAE society.'
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Notes and media contacts
About Emirates Bank
Emirates Bank, who celebrates their 30th anniversary this year, offers a full range of retail banking products and services under the 'me' brand name. These include: meACCOUNTS (current & savings Accounts), meSAVE (tiered saving Accounts) meDEPOSITS (Term Deposits), mePERSONAL (Personal Loans), meDRIVE (Car Loans), meCARDS (Credit Cards), meUNI (Student-Oriented Banking Products/Services), meLADY (Female-oriented Banking Products) meINSURANCE (Insurance Products), meNRI (for Indian Expatriates), meNRL (for Lebanese Expatriates), and meMILES (Credit Card Loyalty Programme). In addition, Emirates Bank offers its customers priority banking services through its Al Shaheen Club.
Emirates Bank has been awarded the coveted status of a 'Superbrand' for the past three consecutive years.
Emirates Bank offers its customers the convenience of banking across a range of channels (on-line, phone banking) and through visiting one of the wide network of branches across the UAE.
EBI is a pioneer of Online Banking in the region. The online banking system, BankNet is a highly secure and reliable banking platform. Internet Banking is one of the easiest and most convenient methods of accessing bank account details and conducting a number of transactions. Emirates Bank customers can use BankNet as a payment mode to settle bills to various parties and government authorities to include: Etisalat, DEWA, Emirates Bank Credit Cards, Dubai Police, Emaar and du. Customers can even make charity donations online. To access this facility, customers must log on to www.me.ae and go to the payments menu on BankNet webpage and select the payment service required.
Emirates Bank has an extensive network of Automated Teller Machines (ATMs) and Automated Cash and Cheque Deposit Machines, which the bank is constantly expanding to offer ultimate customer convenience.
Emirates Bank offers customers a convenient and personalized service through SMS. The service alerts the customer to any activity on accounts and credit cards which may have been made through any channel. The Emirates Bank PDA Service enables customers to access their account details as well as make select transactions.
As for Emirates Bank Automated Telephone Banking Service, it is a simple way to obtain information/details on bank and credit card accounts, funds transfers, utility bill payments, loan details and statement requests. The service is quick and easy to use by simply following the clear instructions.
About Air Arabia:
Air Arabia was established in February 2003 by an Amiri decree issued by His Highness Dr. Sheikh Sultan Bin Mohamed Al Qassimi, Ruler of Sharjah and Member of the Supreme Council of the United Arab Emirates. The company began operations in October of the same year.
Based in Sharjah and with a fleet of ten Airbus A320 aircraft, Air Arabia serves 37 destinations across the Middle East, North Africa, Indian Subcontinent and Central Asia, including Afghanistan, Bahrain, Bangladesh, Egypt, India, Iran, Jordan, Kazakhstan, Armenia, Kuwait, Lebanon, Nepal, Oman, Pakistan, Qatar, Saudi Arabia, Sri Lanka, Sudan, Syria, Turkey and Yemen.
Air Arabia is modeled after leading American and European low-cost airlines and is customized to local preferences. Its main focus is to make air travel more convenient through Internet booking and offering the lowest fares in the market without sacrificing on service or safety standards.
For more press information please contact:
Zeina El Haj
PR, Events& Sponsorship Manager
Emirates Bank
Tel: 04-209-2669
Fax: 04-225-0866
Shimaa Elsayed
Account Manager- PR
Tamra-C2
T: 04 295 1177
F:04 295 1188
Housam Raydan
Public Relations Manager
Air Arabia
Tel: 971-6-5088968
Fax: 971-6-5580031
Posted by Anne-Birte Stensgaard, Senior News EditorSunday, October 21 - 2007 at 15:02 UAE local time (GMT+4)
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