National Aviation Services sponsors Six Sigma courses to selected Kuwait University students

The project which commenced in July was conducted to study the high turnover of Kuwaiti employees within the company and is seen as a joint benefit to both NAS and the students.

The students talked to a wide cross section of the staff right from department heads to operations personnel and agents to get a better view of the internal and external procedures within the company. Department heads were sent questionnaires and had numerous Q & A sessions to extract information that could potentially be beneficial to the study.

Using the Cause and Effect Approach method the students presented a number of solutions to improve human resource functions and also gave the management a SWOT Analysis with a process map on the way forward.

The group comprised students from the University's College Of Business Administration and was supervised by Dr. Adnan Izzidin Al-Refai, Operations Management Professor at Kuwait University.

"I am extremely proud of the students and the results that have come from this study and it is great to se them put the theories that they learn in university to use in real life situation in a company as well known as NAS" said Dr. Adnan who provided the students with guidance and helpful tips along the way. "As their supervisor on this project I know for a fact that all the students put in a lot of hard work and long hours to come up with the findings and recommendations and I am thankful to NAS for having given them the opportunity" he affirmed.

As a reward NAS will also be sponsoring the students in attending the world renowned Six Sigma Development program. The program that has been developed by Motorola university has been designed to improve business performance and companies all over the world use the program to enhance customer satisfaction, maximize process efficiencies, increase competitive advantage & market share and make savings on operating expenses.

"As a local company that is expanding at a rapid pace, we lay a huge emphasis on corporate social responsibility and this includes encouraging the local youth to pursue exciting careers in the fields of aviation, medicine, IT, engineering and business." commented Eng. Naji Al-Ajmi, CEO of NAS who was present at the ceremony at which the students were presented with certificates in addition to the Sig Sigma Sponsorships to commemorate the completion of their training. "It was a pleasure for us to have these young people in our midst and we are glad they got to learn a little about our business. We will definitely look into their finding and recommendations and we wish them the very best in their endeavors in the future," he concluded.