Mr. Malouf, an Australian national, has a Bachelor of Engineering and an MBA from University of NSW. He has a wealth of experience in banking and finance gained from high level positions held over 30 years in top international banks and companies, with a track record of leadership in growing companies to achieve sustainable profitability.
Commenting on Mr. Malouf's appointment, Mr. Saif Al Shehhi, Senior General Manager, Domestic Banking Division, NBAD said: "The rapid growth of the banking and financial services sector in the UAE represents a challenge to the industry. We need to diversify our services, accelerate the development of products, and raise standards to meet the expectations of customers in a very competitive market".
"Mr. Malouf has a thorough knowledge and extensive background of retail and business banking, and is well equipped to handle this challenging role," Al Shehhi concluded.
In his role as head of Retail Banking Group of NBAD, Mr. Malouf plans to utilize the significant strengths of the NBAD brand in the UAE to deliver a range of innovative products and services and to focus on staff and customer satisfaction to deliver superior service in the region. '
Mr Malouf commented: "I am delighted to have the opportunity to come to Abu Dhabi and NBAD. The Emirates are one of the most exciting places in the world to be and NBAD has a special place in banking here and in the region. I look forward to joining a team which is committed to growing the Retail Banking Group at NBAD to be an even greater force in banking and one which has a great reputation for customer service and innovation."
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NBAD appoints new Head of Retail Banking Group
- United Arab Emirates: Monday, November 12 - 2007 at 10:42
- PRESS RELEASE
National Bank of Abu Dhabi (NBAD), The Number One Bank in the UAE, has announced today the appointment of Mr John Malouf as Head of its Retail Banking Group (RBG).
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About NBADThe National Bank of Abu Dhabi (NBAD) was incorporated in 1968.
NBAD has a network of 74 branches in the UAE in addition to Cash offices that are spread out at remote locations to provide banking services to customers stationed at offshore oil operations and in desert locations as well as other government organizations. NBAD also has three Shift offices inside the security areas of the Abu Dhabi International Airport providing currency & traveler's cheques exchange services.
The branch network is widened further with 187 ATMs through which customers perform a variety of transactions.
Besides brick & mortar branches, NBAD provides 24 hour internet banking accessibility through NbadOnline and NbadDirect, as well as account access and personalized customer support through the 24-hour Call Centre.
NBAD's overseas network stretches from Oman and Bahrain in the G.C.C., Egypt and Sudan in Africa, London, Paris, and Geneva in Europe to Washington D.C. in the U.S.A.
The bank provides its customer with a wide variety of financial services targeted at all segments of the retail and corporate market in addition to Fund Management, Brokerage, Leasing, Property Management businesses and Private Banking.
NBAD is rated senior long term/short term A+/A-1 by Standard and Poor's, Aa3/P1 by Moodys and AA-/F1+ by Fitch giving one of the strongest combined rating of any Middle Eastern financial institution.
NBAD is an award winning leader in the UAE and GCC financial services industry. Awards won by the bank include 'Best Bank in UAE' from Euromoney and Banker publications, 'Human Resources Development Award' from the Emirates Institute for Banking & Financial Studies, the 'Middle East e-Banking Country Award', the 'Outstanding use of IT in Financial Services Award, and excellence award for 'Best use of Technology' from Banker Middle East.
For Media enquires please contact:
Ehab Khairi
Media & PR Manager
National Bank of Abu Dhabi
Tel: +97126111190
Anne-Birte Stensgaard, Senior News EditorMonday, November 12 - 2007 at 10:42 UAE local time (GMT+4)
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