Emirates Post showcases postal IT solutions at Post Tech 2007 in Jeddah

Over 400 exhibitors and delegates took part in the event that had participants from 140 countries, under the banner of Universal Postal Union (UPU).

The two-day conference cum exhibition was opened by HH Prince Khalid Al Faisal Bin Abdulaziz, Chief of Mecca region. Speakers highlighted the need for automating postal services through modern systems and IT solutions, and presented case histories of success projects from all over the world.

Emirates Post highlighted its indigenously developed POS system which automates counters and back office workflow. The system enables counter staff to deliver multiple services, both postal and non-postal, including payment of utility bills, Ministry of Labour Transactions and traffic fines.

Developed by IT Department of Emirates Post, the POS system enables it to add new services, and have a real-time link with new partners. The system has seen been adopted by neighbouring countries, and Emirates Post is talking to some other regional countries to transfer the technology to their postal networks.

"Technology is playing a major role in the reform process of postal services," said Abdullah Al Daboos, Director General, Emirates Post. "Technology gives us tools to introduce greater efficiency, speed and security in all our operations. At Emirates Post, the POS solution has enabled us to take a quantum leap in customer satisfaction. At the same time, technology has enabled us to turn our post offices into one-stop shops for multiple services."