Amadeus introduces specialized solution for single-site travel agencies in UAE

Amadeus Professional Package is based on Amadeus Selling Platform and consists of a powerful low fare search and built-in productivity tools, access to checkmytrip.com, and customer profiles. The user-friendly solution offers both, an intuitive easy-to-use graphical for beginners and a cryptic interface for experienced users.

The first browser-based, point-of-sale platform, Amadeus Professional Package is designed to help travel professionals focus on selling and developing customer relations rather than just concentrate on bookings. It also offers travel agents access to Amadeus' vast travel inventory.

Amadeus Professional Package successfully automates the independent and small-sized agency's time consuming tasks on booking flights, hotels, travel insurance and rent-a-car solutions, and allows travel agents to focus on customer service and business profitability.

The solution allows travel agents to take advantage of new opportunities, compete effectively against online travel agencies, sell more high commission and high value travel products, control costs and reduce administration work-load.

"As the larger travel management companies continue to consolidate and the mid-market is increasingly the realm of the online travel agent, smaller, niche travel agencies have a real opportunity to assert their individuality by offering specialized, personal service. To do this successfully, independent travel agencies need cost-efficient access to business tools which can help them work more efficiently and more profitably. This has been the main reason for the launch of this tailored solution,"

said Ghulam Saleh Al Bloushi, General Manager, Amadeus Gulf.

Long-term forecast by the World Travel and Tourism Council (WTTC) indicate that earnings from inbound visitors to the UAE will grow by 7.2% annually till 2015. With UAE strengthening its position as the tourism and business capital of the Middle East, the rise in visitors to the UAE as well as the increase in outbound tourism will have a direct influence on travel agencies and the services they provide to their multi-ethnic customers.

"The Amadeus Professional Package will enable smaller travel agencies to deliver a truly made-to-measure experience to their customers in the UAE. We have also put together a detailed training session on the use and implementation of the Amadeus Professional package for the travel agents," added Al Bloushi.

Amadeus supports more single site travel agencies than any other travel technology company. Amadeus is also committed to helping single-site travel agencies to capitalize on their specialist knowledge and niche position and deliver the ultimate made-to-measure experience for their customers.