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Thursday, November 26 - 2009

Over one million users for DED eServices in 2007

  • United Arab Emirates: Wednesday, January 16 - 2008 at 11:42
  • PRESS RELEASE

The Information Technology Division at the Department of Economic Development (DED) announced that the DED's eServices launched on its website received strong response from customers, with the number of users reaching 1,034,311 at the end of 2007.

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  • Abdullah Saif Al Kaabi, Director of the Information Technology Division at the Department of Economic Development.
    Abdullah Saif Al Kaabi, Director of the Information Technology Division at the Department of Economic Development.
The DED launched nine eServices last year to facilitate business registration procedures and provide an efficient and simplified environment for investors in Dubai. The initiative is part of DED's commitment to fulfil the emirate's eGovernance policies.

The DED's online Transaction Status service registered the highest usage, with 225,880 customer queries, followed by Business Set up Simulator (212,101), Search Trade Names (183,261), Company Lookup (157,633), Activity Search (95,104), Number of Licenses per Person Report (94,701), License Renewal Cost Estimator (34,893), Fines for a License Report (21,818) and the Sales and Promotions service (8,920).

"The interest in eServices and the increasing number of users highlights the successful roll-out of the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai, to position Dubai as an e-driven economy,"


said Abdullah Saif Al Kaabi, Director of DED's Information Technology Division.

"The success is part of DED's strategy to provide value-added services to its customers in compliance with the application of eGovernance policies that boost productivity and enhance the quality of customer service," added Al Kaabi.

Since the website's launch, the number of on-line visitors clocked 274,771 from the UAE; 5,790 from the United Kingdom; 5,452 from the Kingdom of Saudi Arabia; 4,890 from the USA and 4,334 from the Arab Republic of Egypt.

"The DED intends to introduce a new batch of services on its website in the coming months to achieve greater effectiveness in performance and reduce cost burden - on both the government and entrepreneurs," added Al Kaabi.
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Notes and media contacts

About Department of Economic Development (DED):

The Department of Economic Development (DED) was established in March 1992, with the objective to organise, regulate and boost trade and industry within the Emirate of Dubai. The DED has moulded its mission of building a futuristic establishment, in accordance with the vision of the Government of Dubai and in the light of globalisation and the requirements of a digital economy. One of its key functions is to encourage local and foreign investments in commercial and industrial projects, and create the appropriate environment for investors.

The DED's other functions comprise a wide range of regulatory activities including the preparation and maintenance of a commercial register and the supervision of all organisations. The DED is responsible for regulating the affairs of commercial agents and brokers and commercial advertising offices, in addition to overseeing and controlling the insurance industry in the Emirate. Examining the participation of the government in the private sector and representing the government in companies where it has a stake, also comes under the purview of the DED.

For further information, please contact:

Nedal Alasaad/Nafisa Marzouki
ASDA'A Public Relations
Exclusive Affiliate of Edelman PR Worldwide in Middle East and North Africa
P O Box 28063, Dubai, UAE
Tel: (971 4) 3344550

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