TECOM Investments shares best business excellence practices with UAE Ministries

The delegation included officials from the Ministry of Interior, Ministry of State for Federal National Council Affairs, and the Ministry of Economy and Planning, among others.

A high-ranking TECOM Investments team received the delegation and shared best practices in partnership and resource management criteria. Some of the focus areas included sustainable development, implementation of EHS (environment, health and safety) standards, interaction with governmental and non-governmental departments, knowledge Management, finance and the effective deployment of IT systems.

Abdullatif AlMulla, Chief Executive Officer, TECOM Investments, said: "The benchmarking initiative is in line with the vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to promote greater cooperation between the government and private sector to build a culture of creativity, commitment and excellence. We are honoured to share TECOM Investments' best practices with professionals who have extensive knowledge and experience in their respective fields."

Nasser Al Awadhi, Executive Director of Human Capital, TECOM Investments, said: "TECOM Investments pursues a strong commitment to fulfil its mandate for Corporate Social Responsibility. Moving forward entails not only progress in terms of profitability but includes an obligation to ensure the community receives a positive contribution in return. This is what we hope to achieve through such interactions."

Hussain Dawood Ali, Director of Quality, TECOM Investments, said: "We are proud to be chosen as a role model in the domain of business excellence. The visit gave us an opportunity to share our best practices and we are confident our expertise and achievements will serve as a vital motivating factor for our colleagues from the ministries."

As a prelude to enrolling in the Sheikh Khalifa Government Excellence Programme, UAE Ministries have been conducting benchmarking visits to private sector organizations to better understand their experience in achieving workplace excellence. The programme seeks to achieve performance excellence in the government sector, through the application of a universal model. It includes the launch of a variety of initiatives, including ongoing development programmes.

TECOM Investments is ISO 9001 and 14001 certified and the recipient of Dubai Government Excellence Programme's Best Employee Satisfaction Award in 2005 and 2006, as well as the Dubai Human Development Award in 2006.