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Update on submarine cable cuts
- United Arab Emirates: Sunday, February 03 - 2008 at 09:05
- PRESS RELEASE
du has been informed that the cuts on both FLAG and SEA-ME-WE4 cables occurred at approximately 12km north of Alexandria, having caused interuptions to internet access across the region.
FLAG and SEA-ME-WE4 have activated their emergency repair process. Given the proximity of the two systems, it is likely that one ship will do both repairs. While no schedule is available yet for the repair, initial estimates indicate it will take at least two weeks to repair the FLAG cable.
du has implemented a new routing plan to re-route its international outbound voice traffic on other available routes and secured more capacity for internet access in order to provide our customers service that is as close to normal levels as possible.
du is continuously monitoring the performance of its international outbound voice service and making adjustments to minimize the impact on our customers.
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Notes and media contacts
For further information, please call:Bina Mathews
PR Manager
du
Tel +971 4 369 3828
Fax +971 4 364 6256
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