Tamweel signs partnership agreement with Imdaad for facilities management

Under the terms of the agreement, both parties will work closely to establish a strategic asset management plan based on the highest safety and quality standards, ensuring investors and clients receive premium value and optimum returns for their investments. The facilities management solution covers all technical services such as mechanical, electrical, special systems as well as soft services such as security, housekeeping, landscaping and waste management. To ensure highest levels of customer satisfaction, the entire operation will be managed by a highly trained call centre team on a 24/7 basis.

Commenting on the new partnership agreement, Adel Al Shirawi, Board Member of Tamweel, said: "Tamweel is pleased to announce the appointment of Imdaad, a leading provider of facilities management solutions and services, for all of Tamweel's projects. The partnership aims to establish and implement a long-term strategic asset management plan based on technology and technical competencies, ensuring highest standards in reliability and service delivery. This will create the best environment for our investors and clients, which is always a priority for Tamweel."

He added that Tamweel's maiden project - Tamweel Tower situated in Jumeirah Lakes Towers - is due for completion.

Jamal Abdullah Lootah, CEO of Imdaad, said: "'Imdaad will ensure the delivery of the best services to our clients and their customers in the most efficient manner possible. We are delighted to sign the strategic partnership agreement with Tamweel. This partnership will positively contribute to promoting the best facility and asset management practices in the UAE region."

Imdaad is a leading facility management solutions provider in the UAE established and owned by Dubai World to provide the market with a portfolio of facility management solutions. Imdaad offers facilities management consultancy services during project design and implementation stages, and also provides comprehensive facility management solutions to support clients during test commissioning, handover and management during the lifecycle of assets. Imdaad currently offers its services to prestigious clients such as Nakheel, Jafza, DP World, Dubai Customs, Dubai Maritime City and Limitless.