American Hospital Dubai wins 'Specialist Achievement Award for Laboratory' at the Arab Health Awards 2008

The laboratory was awarded the 'Arab Health Achievement and Innovation Awards, Specialist Achievement Award for Laboratory'. The Awards recognize and reward the outstanding achievements of individuals, hospitals, departments, teams or organizations that have contributed to the growth and development of the Arab Health industry. The winners were announced during an elaborate awards ceremony at the Jumeirah Beach Hotel on 30th January 2008.

'The Department of Pathology and Laboratory Medicine at the American Hospital Dubai contributes to the quality of medical laboratory testing in the Middle East,' says American Hospital Dubai Medical Director, Dr Persha Nayak.

'Maintaining our CAP accreditation for the last seven years, and our contribution in assisting other laboratories interested in improving the quality of their services, has brought us true regional acclaim. Our laboratory frequently receives regional visitors seeking assistance relating to accreditation and quality management systems.'

Accredited by the College of American Pathologists (CAP), the Lab undergoes a rigorous CAP accreditation process which includes a regular on-site inspection to confirm the ongoing quality of the services and testing processes being provided.

'In addition to ensuring accurate testing results, the laboratory management team has consistently looked for ways to provide a more effective service in the face of rapidly growing test volume and test menu complexity, by being responsive to patients' and our physicians'
needs and requests,' adds Dr Aaron Han, MD, PhD - Chief, Department of Pathology and Lab Medicine at the hospital.

'We continuously monitor strategic key performance and quality indicators addressing issues such as turnaround times, critical result notification, patient identification, and appropriate blood product utilization. The key to our success is the willingness of the entire lab team to adapt to new ideas or technologies and modify the process when needed, creating an environment of continuous quality improvement and increased patient safety, and physician and patient satisfaction.'

The Department of Pathology and Laboratory Medicine at American Hospital Dubai is a full service laboratory staffed by nearly 40 professionals including pathologists, and clinical lab scientists (medical technologists). Committed to quality medical testing, it services a rapidly expanding medical staff of specialists with a myriad of testing needs and requirements and is accredited by the College of American Pathologists (CAP), the largest professional peer directed organization in the world dedicated to assuring lab quality management.

'Patient safety is a top priority at the American Hospital Dubai and the laboratory plays a major part in guaranteeing the integrity of the entire testing cycle,' concludes Carlo Kaabar - Laboratory Technical Director at the American Hospital Dubai.