Through this collaboration, Optimiza will provide technical support services to Bharti Telesoft's clients that include some of the largest telecommunications companies in the region. In order to acquire the necessary skills and capabilities to ensure an optimum level of service delivery, Optimiza will send a technical team to New Delhi to undergo training on the Bharti Telesoft's products.
Dr. Wassef Masri, Optimiza Jordan General Manager, expressed his pleasure with this partnership by saying,
"Our alliance with Bharti Telesoft is an added-value to our business. Our vision at Optimiza is to provide support solutions and IT infrastructure services to clients and businesses through diversified partnerships with world leading companies. This step embodies our strategy that aims at scaling up in the region and providing telecom operators with the latest solutions that ultimately result in overall customer satisfaction."
Mr. Sabri Amireh, Vice President, MENA region for Bharti Telesoft, said, "We aspire to establish regional services centers in Jordan and Dubai through which we can enhance our presence in the region in order to present our clients with the best local services and support. We found in Optimiza an optimum and reliable partner since it combines both the technical savvy and a wide regional reach; two major qualities that fall in line with our vision and expectations.
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Posted by Anne-Birte Stensgaard, Senior News Editor
