Bonyan Group awards Dhs1.7m IT infrastructure contract to Raqmiyat

The agreement outlines the delivery of a state-of-the-art IT infrastructure solution, which will comprise high capacity servers, storage systems, and a centralized data centre to host the developer's enterprise resource planning (ERP) systems and Microsoft Exchange 2007 systems. Upon the project's completion in early April 2008, the Bonyan Group's widespread regional offices are set to benefit from the new infrastructure, which will facilitate seamless exchange of information through online networks.

Following an in-depth assessment of the Bonyan Group's IT requirements, Raqmiyat proposed the integration of applications from industry leaders such as Microsoft and Hewlett Packard (HP), in addition to delivery of services, which will support all the hardware devices, operating systems and system software. The packaged solution includes the integration of SAP CRM and SAP ERP applications with Microsoft's Active Directory and Exchange 2007, and HP's Blade Server Technology and SAN storage. The highly scalable infrastructure will connect Bonyan's regional offices in the GCC while providing a robust IT support with complete redundancy of the servers and networks, which is set to promote a more prompt and efficient marketing approach to meet business demands.

Commenting on the new project, Rupesh Singh, Sales Manager, Raqmiyat said,

"Our focus on delivering highly scalable IT infrastructure is being supported by our longstanding relationship with global IT leaders such as HP and Microsoft, and years of experience in addressing the IT requirements of our highly diversified clientele. We have developed a highly efficient and time bound project delivery policy, and we are optimistic that we will be able to complete this project in a span of 22 days. A significant part of our business strategy is to provide added value to our implementations, which has earned us a strong reputation in the regional market."

Officials from the Bonyan Group have revealed that the basis of their decision to award the contract to Raqmiyat was its vast experience in the regional IT market and its value-added service offerings. Some of the additional benefits provided by Raqmiyat include the deployment of a dedicated account manager, a strong support team and a solution architect, who will handle the support issues and ensure a steady flow of innovative technological solutions for the client. In addition, a 24/7 hotline support, which will serve as the first line of contact for any support calls is also part of Raqmiyat's ISO 9001:2000 certified customer engagement systems to be delivered to the Bonyan Group.

"Due to the rapid growth of the regional real estate sector, our operations have undergone tremendous development, which has paved the way for more complex business challenges for us. As we face a significant increases in staff, capital, market share, new markets and new projects and services, we believe that adopting a standardised IT infrastructure is a vital step in order for us to be at pace with the current business dynamics and market demands. Realising the advantages of dealing with a single company who specializes in a fully integrated IT solutions, we have chosen Raqmiyat to develop a valuable system that will link all our resources from our regional offices, which we can leverage to strengthen our position in the market," said Suhail Sawalhi, Corporate IT Manager at Bonyan International Investment Group.

Dubai-based Raqmiyat, the primary IT company of the Al Ghurair business group, offers world-class business and technology solutions through partnerships with international firms. With several certifications on the technical front, Raqmiyat's team of experienced professionals provides proficient services and support to its clients, guaranteeing business continuity on 24/7 basis. Raqmiyat has maintained a strong local presence through its strategically located offices in Dubai, Abu Dhabi, and RAK emerged as one of UAE's most trusted IT solutions provider and systems integrator for the past 17 years.