Volkswagen Middle East offers free service check ups for its UAE customers

The service clinics are part of Volkswagen Middle East's promotion to provide visual check ups and diagnosis to its customers across all 11 markets it covers in the region.

Abu Dhabi and Al Ain's service clinics are through Ali and Sons, Volkswagen's representative in Abu Dhabi, and follows on from clinics in Saudi Arabia last month. Last year, the Service Clinics made stops in Bahrain and Jordan, offering checkups to 110 and 140 cars respectively.

Made up of a team of workshop mechanics and experts, the Service Clinic is supervised by Jens Mueller, a 12-year veteran of Volkswagen and responsible for technical support at Volkswagen Middle East.

Mueller says these service clinics are an opportunity to get Volkswagen customers in the workshops for a free car check up.

"This gives them the peace of mind they expect and deserve when owning a Volkswagen."

The procedure is simple, with checkups booked on appointment through Volkswagen Middle East's partner in each market.

Typically, 10 vehicles undergo the checkups per day, which include a visual check, road test and on-board diagnosis.

Mueller and his team analyze more than two dozen parts for each car, providing a checklist of what was checked and if the vehicle meets the Volkswagen standards.

Depending on the dealership, oil changes are offered free of charge while parts and labour costs may be subject to a discount.

Volkswagen Middle East recommends that vehicles regularly undergo an annual generic check-up to avoid the potential risk of damage and ensure optimal maintenance for their vehicles.