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Thursday, November 12 - 2009

Batelco reacts strongly to TRA's imposed fine

Batelco has reacted strongly to the Telecommunication Regulatory Authority's Section 35 Order and fine of BD100,000, imposed for an alleged failure to provide Customer Access Tail services to another licensed operator.

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Batelco claims that the grounds relied upon by the TRA for the issuance of the Order are not legally justified having regard to the background circumstances of the matter and the relevant provisions of the Telecommunications Law.

Batelco further claims that the TRA has behaved inappropriately by its involvement which disrupted a potential commercial business relationship between Batelco and the other licensed operator.

Batelco had informed the TRA well in advance of the reasons for such delays which included inaccurate and inadequate forecasting by the other operator in violation of specific processes under which Batelco has to comply with to provide such services.

Batelco Chief Executive Peter Kaliaropoulos explained that according to Batelco's Reference Offer to other OLO's (other licensed operators), Batelco was not obliged to accept orders for such services in cases where capacity on its network was unavailable. He further explained that delivering such services in the requested time frame would also have required Batelco to invest in its legacy network, a matter that Batelco was not obliged to do under the Telecommunications Law.

"Batelco has invested $52m in its new NGN (Next Generation Network) to deliver countrywide MPLS services in the Kingdom of Bahrain and believes that investment in its legacy network, which will no longer be required once the NGN is complete, is not a financially sound or viable option," stated Mr. Kaliaropoulos.

"We have brought forward our NGN rollout plan and will complete the full migration of services from Batelco's legacy network to the NGN in 2008 and not 2010 as originally planned."

"In view of this fact we explained to the TRA that Batelco could meet the full requirements of new services from operators at that time in three locations in the Kingdom. We also requested permission to enter into a commercial deal with the operator to resolve the problem in the interim and understood that the TRA had no issue with this," explained Mr. Kaliaropoulos.

"We believe that the TRA acted inappropriately by subsequently involving themselves in the commercial relationship between the operator and Batelco."

"This is clearly discriminatory conduct by the TRA against Batelco's commercial interests and has undermined Batelco's capacity to strike a sound commercial agreement with the operator that would resolve all issues between them."

"The imposition of such a fine of this magnitude is discriminatory and under such circumstances is disproportionate to the alleged breach of the Telecommunications Law, as claimed by the TRA," he added.

"Furthermore, TRA's actions can be interpreted as punishment towards Batelco's huge investment programme to introduce the world's most advanced network infrastructure in the Kingdom and a dilution of its confidence in future dealings with the TRA."

Batelco is exploring all possible options to deliver services to the relevant licensed operator whilst initiating steps to formally appeal the decision through arbitration and/or litigation.
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Notes and media contacts

This press release has been issued by Batelco's Corporate Affairs department.
For further information, please contact:
Batelco Corporate Affairs General Manager Ahmed Al Janahi
TEL: +973 1788 4337

About Batelco
Bahrain Telecommunications Company (Batelco) is the leading integrated communications provider in the Kingdom of Bahrain and an emerging force among the regions key telecommunications players.

Batelco serves both the corporate and consumer markets in the most liberalised and competitive environment in the Middle East, and remains committed to delivering cutting-edge telecommunications to its customers in Bahrain and the MENA region. The Company's management and staff are driven by an enthusiasm for delivering the best customer experience based on innovation, affordability and reliability of products and services.

Batelco's specialised services cover the full spectrum of telecommunications solutions for residential and business customers and span a comprehensive range of mobile services, international roaming, high-speed Internet connections, satellite services, WiFi, MPLS IP-VPN network provisioning and management, Datacoms services over fixed, wireless and internet platforms, managed services, systems integration and enterprise solutions.

Batelco has invested $1.4bn in Bahrain's telecom infrastructure over the past 26 years, including significant investment in Next Generation Networks infrastructure which has reinforced the Kingdom's position as a leading communications hub. The Company's shares are listed on the Bahrain Stock Exchange with a total capitalization of approx $3.2bn as of February 2008.

With an ongoing strategy to grow overseas, the Batelco Group incorporates joint venture operations in Jordan, Kuwait, Yemen, Saudi Arabia and Egypt.

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