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Thursday, November 26 - 2009

Zulekha Hospitals achieve JCI (USA) standardization for high quality health services

  • United Arab Emirates: Wednesday, April 16 - 2008 at 10:44
  • PRESS RELEASE

Zulekha Hospital, Dubai and Sharjah were accorded accreditation for their high quality health services from Joint Commission International (JCI), USA.

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In doing so, they became the first group to get both of their facilities accredited by this standardization authority.

JCI is the largest accreditation body in America established to ensure standardized processes and practices in all settings of a healthcare organization.

The stringent processes and procedures of JCI ensure Total Quality Service, total safety for patients and human capital.

After years of rendering quality healthcare, Zulekha Hospital deserves this commendation for its single minded pursuit of a better 'patient experience' (right from the time a patient enters the hospital facility till their discharge and total recovery) in terms of quality of services and safety.

With this, Zulekha Hospital stays committed to its vision of becoming the most efficient, competent and courteous provider of comprehensive healthcare in the world.

The privilege of becoming one amongst only 150 hospitals in the world to practice such high quality standards of health services shows true endurance.

The Zulekha hospital at Sharjah is also the first facility to be awarded JCI quality accreditation in Northern Emirates and lays a milestone for others healthcare providers in the region to emulate.

The quality accreditation to Zulekha Hospital, in simple terms, translates to complying with international standard patient procedures and better care.

The benefit of JCI processes (for a patient) encompasses total quality of care, awareness and education about their health problem.

JCI standard also lays emphasis on patient safety from hospital acquired infections, patient's rights while undergoing medical care and other possible risks.

"Along with patient care and safety, the JCI also assessed the understanding of the management's perspective about JCI procedures and benefits to the patrons" says Mr. Taher Shams - President, Zulekha Healthcare Group.

"While undergoing the year long process of accreditation, the eager cross-functional teamwork amongst the entire Zulekha team remarkably uplifted our levels of satisfaction. This spirit to take that extra step will continue contributing to the total patient experience at Zulekha Group", says Mrs. Zanubia Shams - CEO, Zulekha Healthcare Group.
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