NBAD wins Middle East Excellence Award

"We are delighted that National Bank of Abu Dhabi (NBAD) has been awarded the Middle East Excellence Award in its first year" said Mr. Michael Tomalin, NBAD's Chief Executive.

"We consider this award to be valuable recognition of the overall results NBAD has achieved during 2007 and over the longer term as well, in the highly competitive financial services environment of the UAE. In its pursuit of organizational excellence, NBAD has also been a recipient of many other excellence and best bank awards over the years" he added.

"NBAD's business performance is the outcome of the many approaches it adopts with regard to fostering leadership, developing its people, implementing strategy, serving its customers, constantly improving its processes and systems and pursuing corporate social responsibility. Excellent organizations invariably use these factors as the enablers to achieve excellent performance." Mr. Tomalin explained.

"We wish to thank the award authority for this honor, and we look forward to pursuing the ideals of the award by continuing to provide our customers and stakeholders with the best services" NBAD's Chief Executive said.


"This prestigious award adds a new chapter to NBAD's book of achievements as our continuous efforts to meet the demands of our esteemed customers has made NBAD an award winning leader in the UAE and GCC financial services industry" said Mr. Abdulla M. S. AbdulRaheem, Senior General Manager, Group Chief Operating Officer, after receiving the Award at the glittering award ceremony in Dubai.

"NBAD has won numerous awards such as the Mohamed Bin Rashid Al Maktoum Business Award 2007, the Sheikh Khalifa Excellence Award, Dubai Quality Award, 'Best Bank in UAE' from Euromoney and Banker publications, 'Human Resources Development Award' from the Emirates Institute for Banking & Financial Studies, the 'Middle East e-Banking Country Award', the 'Outstanding use of IT in Financial Services Award, and excellence award for 'Best use of Technology' from Banker Middle East" he added.

"Since its inception in 1968, NBAD has been playing significant and leading roles in the economic and social development of the UAE, and winning a prestigious award like the Middle East Excellence Award encourages us even further during this 40th Anniversary year to leave no stone unturned in meeting and surpassing the expectations of our valued customers" Mr. Abdulla M. S. AbdulRaheem concluded.

Introducing the bank during the MEEA prize distribution ceremony, Prof. Hadi Eltigani, Coordinator General, Sheikh Khalifa Excellence Award & CEO, the Institute for Organisational Excellence, said:

"It gives me great pleasure in this momentous occasion to introduce one of our major national corporations which gave an excellent example in affecting change and creating a comprehensive transformation in the way it did the business of banking. NBAD with its 77 branches in the UAE and wider regional and international network covering GCC, the Middle East, Europe, and the USA, had to date won the Sheikh Khalifa Excellence Award - Gold Category in 2005 and the Dubai Quality Award - Gold category in 2006, the Mohamed Bin Rashid Al Maktoum Business Award 2007, which shows the splendid way in which the bank grew to become a superior service for all customers and the local community in Abu Dhabi, the UAE, regionally and internationally" he added.

"The Middle East Excellence Award (MEEA) is the first ever regional award to be offered to role model organisations in the region of the Middle East. The National Bank of Abu Dhabi is proudly the first ever National Bank in the UAE, and the region to be offered such an important accolade" Prof. Hadi Eltigani concluded.

It is noteworthy that the Jury Panel of the Middle East Excellence Award is composed of International figures and experts from the International Academy for Quality (IAQ), the European Foundation for Quality Management (EFQM) as well as the Asian Pacific Quality Association (APQO).