• HSBC

Axiom Telecom launches 'Free Pickup and Delivery' after-sales service to its customers

  • United Arab Emirates: Thursday, May 08 - 2008 at 10:48
  • PRESS RELEASE

Axiom Telecom, the region's largest mobile retailer and multi-brand distributor, has today announced a new service that will make owning a mobile phone even more convenient for its customers.

The 'Free Pick Up and Delivery' service, available to Axiom customers who have purchased a Nokia or Sony Ericsson mobile with a two-year warranty, means that customers experiencing a fault with their phone no longer have to return it to the point of purchase for repairs. An Axiom representative will collect the phone from wherever you currently are, have it repaired and then drop it back to your current location or an agreed location such as your office or home, free of charge.

Faisal Al Bannai, CEO Axiom Telecom, says:

"At Axiom, we continue to look for ways to enhance our offering to our loyal customers and ensure that they can rely on us for all of their mobile needs. 'Free Pickup and Delivery' is the first after-sales service of its kind from a provider in the Middle East. We've now taken all the hassle out of having mobile handset faults repaired, you no longer have to take time out of your busy schedule or weekend to return it to a shop or service center."


To use the service, simply call Axiom's toll free number: 800 4885 and our call center advisors will be more than happy to assist you.

 
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About Axiom Telecom
Founded in 1997 by its CEO and local entrepreneur Faisal Al Bannai, Axiom Telecom is the largest mobile wireless retailer in the Middle East with revenues exceeding Dhs five billion. Axiom Telecom is the largest retailer and distributor of mobile and wireless solutions in the Middle East, with over 500 outlets across the UAE, Saudi Arabia, Kuwait, Bahrain, Qatar, Oman, UK and India.

Axiom currently employs over 1700 staff and has direct partnerships with the world's leading mobile brands including Nokia, Sony Ericsson, Motorola, Samsung, LG and i-mate. In addition to mobile retail and distribution, Axiom Telecom is also a partner of du in the UAE and Mobily in KSA as well as the region's largest Thuraya satellite service provider. It has the region's largest service centre infrastructure and recently won independent customer service awards. TECOM - a member of the prestigious Dubai Holding group - took a significant share in Axiom in December 2005.

For further information please contact Pooja Keswani / Farah Nami on +971 4 334 4930

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