Jafza updates clients on facilities, infrastructure development at business get-together

Ms. Salma Hareb, CEO of Jafza and Economic Zones World, Mr. Ibrahim Al Janahi, Senior Vice President, Commercial Sales and Mr. Talal Al Hashemi, Senior Vice President, Property Development Department along with other EZW officials held general discussions on new developments in operations and logistics, and addressed specific customer concerns.

Mr. Tariq Bin Ghalaita, Vice President, Commercial Sales, Jafza, in his presentation updated Jafza clients on the current developments at the Free Zone:

'Jafza is one of the most dynamic international business hubs in the Middle East, because we constantly keep enhancing our service capabilities to meet rapidly changing market demands and specific requirements of our customers. This year many exciting developments have taken place in Jafza. Our ambitious South Zone expansion work is in full form. Construction has begun on our 2.5 billion dirham world class, Jebel Ali Convention Centre Complex. Additionally, Jafza View 18 & 19 on Sheikh Zayed Road are ready and international businesses will soon occupy office towers'.

Mr. Hamad Al Sayegh, Assistant Manager, Operations, in his presentation briefed Jafza clients on various customer service initiatives.

'While we are making heavy investments in our facilities, we have also been upgrading our electronic customer services to give our clients the finest and most convenient business environment possible. Our enhanced facilities and services will save considerable time and effort for our valued clients'.

'At present, about 90% of Jafza services are available online, eliminating the need for clients to visit Jafza offices in order to utilize these services'.

Clients were led through a presentation on the recently introduced eDeposit service, which allows Jafza companies to make payments for e-portal services electronically via Dubai Trade Portal.

Jafza companies can use eDeposit service for increasing their Portal Balance or Bank Guarantee Balance by using Dubai Trade Login from their offices.

The E-Payment can be made by Credit Card (Visa Card or Masrter Card), Direct Debit through 'DirectDebit' account with Commercial Bank of Dubai or 'eWallet' account with Emirates Bank and by eDirham card from Ministry of Finance.

The attendees were also briefed on overall growth achieved. Over one-fourth of Dubai's GDP is generated by Jafza, which currently has over 6,000 companies operating within the zone, and one in seven people working in Dubai are employed at a company in Jafza.