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Al Masaood Automobiles conducts Service Advisors Contest

  • United Arab Emirates: Saturday, May 10 - 2008 at 11:31
  • PRESS RELEASE

Al Masaood Automobiles, exclusive dealers for Nissan and Infiniti range of vehicles in Abu Dhabi and Al Ain have recently conducted the Nissan Service Advisor Contest (NISAC) at their Service Centre located on Airport Road, Abu Dhabi.

The Nissan Service Advisor Contest (NISAC) is an annual skills competition and was created to recognize and reward the level of excellence of Nissan Service Advisors.

The finalists for NISAC are judged based on the customer-handling skills as well as the ability to tailor their service to each customers' specific needs. Assessment is carried out on the basis of receiving the vehicles at the service centre, telephone handling and the delivery process.

Speaking at the occasion Mr. David Radcliffe, General Manager, Al Masaood Automobiles commented "We are committed towards continually evaluating and upgrading the skills and expertise of our Service Advisors, to enable them to effectively grasp customer requirements and provide an enjoyable Aftersales experience. Our Service Advisors are instrumental in delivering a superior customer experience and we are confident that by continually upgrading their skills, we will be able to take our customer service to a new level."

Al Masaood Automobiles, also recently conducted the first ever Nissan Sales Executive (NISEC) Contest in the Middle East region. The Nissan Sales Executive Contest (NISEC) was conducted with the objective of strengthening employee motivation, boosting morale and increasing loyalty towards the Nissan Brand. NISEC also provided an excellent opportunity for Nissan sales executives to further enhance their Customer Handling skills and effectively deliver the Nissan Brand promise.

The Nissan Passenger Car line up provides customers with a comprehensive product line up and an opportunity to choose from the Sunny, the favorite entry level sedan, Tiida, guaranteed to add spice to your life and available in Sedan as well as Hatchback, stylish Altima which is available in Sedan and Coupe versions, the powerful Maxima and the stunning 350Z.

For those customers whose pulse is set racing by 4WD vehicles, Nissan now offers the largest SUV line up in the region comprising of the well accepted and popular X Trail, the crossover Qashqai, Xterra, Pathfinder, the legendary Patrol that is referred to as the King of the Desert and the full size Armada and stylish Murano.

Infiniti, the luxury car division of Nissan, also has a range of cars that include the M45 and recently introduced M35 Luxury Sedan, the G35 Sedan, G37 Coupe, EX35 and FX 35 Luxury Crossover and the full size Luxurious QX56.

Al Masaood Automobiles has a total of five showrooms in Abu Dhabi and Al Ain which include the flagship state of the art showroom at Najda, Khalidiya, Beda Zayed and two exclusive showrooms in Al Ain. Sales of new cars are actively supported by After sales operations in Abu Dhabi, Al Ain and Beda Zayed.
Nissan service center. 
Nissan service center.
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Notes and Media Contacts »

Al Masaood Automobiles

Representing the complete range of Nissan and Infiniti vehicles in Abu Dhabi and Al Ain for nearly three decades, Al Masaood Automobiles has become synonymous with Nissan.

At Al Masaood Automobiles, customer satisfaction is considered as the most important ingredient for growth and as a result has established itself as one of the leading Nissan distributors in the Gulf.

Today, Al Masaood Automobiles offers a complete line up of the most economical and reliable 4x4, luxury, passenger and commercial vehicles, efficiently catering to a large and diverse number of individual, fleet and Government users.

The spare parts division is professionally managed and carefully monitored from a centralized warehousing facility. The latest state of art electronic cataloguing system ensures prompt and reliable distribution of parts and accessories to an extensive dealer network.

Well equipped, modern service workshops compliment Al Masaood Automobile's commitment to customer satisfaction. Manned by qualified and highly skilled technicians utilizing the very latest diagnostic and repair equipment, AMA's customers enjoy "right first time" quality after sales service.

Al Masaood Automobiles has a wide and well spread geographical network with sales, service and parts facilities in Abu Dhabi, Al Ain and Beda Zayed regions.

Media contact:

Gurusharan Dhillon
Marketing Manager
Al Masaood Automobiles
P.O. Box 322, Najda
Abu Dhabi, UAE
Tel: (9712) 696 7976
Fax: (9712) 677 6689

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