Dubai Trade launches online payment service for Dubai World customers

The launch of the service was announced at a press conference on May 18, which was addressed by Mr. Mohammed Al Muallem, Senior Vice President and Managing Director of DP World's UAE Region, who is a member of the Dubai Trade board, Mr. Ibrahim Al Janahi, Senior Vice President, Commercial Sales, Jafza, and Mr. Mahmood Al Bastaki, Director of Dubai Trade.

Mr. Mohammed Al Muallem said the new service will boost our commitment towards achieving higher customer satisfaction. 'Dubai Trade's e-payment gateway is a brilliant concept bringing customers and companies closer. I am confident that the e-payment gateway service will be beneficial for both sides as it will make transactions easy and qualitatively more efficient,' he added.

On the occasion, Mr. Ibrahim Al Janahi said: 'CePG service is a commendable step to make transaction processing more convenient and faster for Jafza clients, as they can now use Jafza 'eDeposit' service on Dubai Trade Portal to increase their 'Portal Deposit' and 'Bank Guarantee balance' to avail 100+ online eServices offered by Jafza.

It is a timely action when the customer base of Dubai World Group Companies is growing at a phenomenal pace. Dubai Trade has done an excellent job in making use of the latest technology to meet the rapidly changing needs of the Dubai World customers'

Mr. Mahmood Al Bastaki highlighted Dubai Trade's continuing efforts to keep pace with technological developments in order to support Dubai's rapidly growing business sector.

'We are keen to establish a comprehensive customer-friendly electronic platform that offers direct and easy transaction facilities. Dubai Trade's primary aim is to ensure smooth trade flow covering the entire supply chain system without any time-consuming interruptions. We see this as a vital element in strengthening Dubai's aim to be the most efficient trading hub in the world.' he noted.

Dubai Trade (www.dubaitrade.ae), which offers end-to-end online services related to Dubai World flagship companies, such as DP World, Economic Zones World, Dubai Multi Commodities Centre, in addition to Dubai Customs, aims to make the centralized electronic payment gateway the key facilitator of electronic transaction services. It enables customers to deal with the companies through their bank accounts by making real-time transfer of funds.

Dubai Trade had recently signed agreements with Emirates Bank and Commercial Bank of Dubai (CBD) to introduce online debit services. Customers can make online transactions with Dubai World companies by using their internet banking credentials or credit cards.

Dubai Trade's centralized electronic payment gateway is also the platform for Dubai World customers to make online payments via e-Dirham introduced by the Ministry of Finance.

The Ports e-payment and Jafza e-payment services, the first full-fledged implementation of the centralized electronic payment gateway service introduced by Dubai Trade will considerably ease transactions with Jebel Ali Port and Jebel Ali Free Zone. By avoiding the need to be physically present at the counters, these services save time and effort considerably both for the customer and the companies.

Dubai Trade has developed its innovative concepts to the level of becoming a key player in Dubai's trading sector. Constant upgrading keeps its services at pace with the changes in technology. By covering the entire supply chain, Dubai Trade brings together over 50,000 companies that interact with Dubai's ports, customs and the free zone for the purpose of trade, into a single community.