UAE Prime Minister's Office selects Ethos Consultancy, Dubai for Service Excellence programme

Notes and media contacts

About Ethos Consultancy:
Ethos Consultancy is an organisation based in Dubai specialising in the delivery of excellence in customer service and improving the total customer service experience.

Ethos Consultancy is a provider of products and services to several business sectors, principally our experience centres on the Retail, Financial Services and Government sectors. With a pedigree and history dating back to 1995, we have achieved many milestones particularly in assisting our clients achieve tangible improvements to their business.

Ethos Consultancy services include Online Feedback Management Solutions, Customer Satisfaction Research, Mystery Shopping Research, Process Improvement Consultancy, a range of Benchmarking services relating to Customer and Service Quality.

Ethos Consultancy has been operating throughout the Middle East for the past 5 years mainly in the area of customer service evaluation and process improvement using unique software solutions to deliver to our clients.

The overall experience delivered to customers has become the key focus for all organisations, with them working towards improving and maintaining their service levels. Having a full and true understanding of how the customer feels after contact with organisations gives the opportunity to ensure that organisations are operating effectively in terms of people, processes and systems.

This press release has been sent to you by Dalya Gomaa (Head of Sales) of Ethos Consultancy.

For further details, please contact:
Ethos Consultancy
Mr. Robert Keay
Tel: + 971 4 332 6315

Ethos Consultancy
Ms. Dalya Gomaa
Office Tel: +971 4 332 6315
Office Fax: +971 4 331 5264
P.O. Box 75745, Dubai, United Arab Emirates