Emirates Airlines renews ground handling agreement with NAS for another five years

NAS will provide Emirates with ground support, passenger services, engineering and airport lounges. Emirates passengers will also be able to benefit from the Hala Kuwait Meet & Assist Service at the Kuwait Airport in addition to other value added services introduced by NAS.

"While NAS has expanded at breakneck speed with operations in Jordan, eight airports in India, we have always concentrated very much on giving our existing customers in Kuwait the best in terms of service" says Bara'a Al-Roumi, Managing Director of NAS. "Emirates has always been a leader in the airline service industry and for them to renew their ground handling contract for a further period of five years reinstates their trust in our brand." he added.

"Needless to say, we treat all our customers equally and this is the cornerstone of our operational philosophy." says Al-Roumi adding "No customers are exactly alike in the kind of service they require from us and it is our inherent customized service that separates us from our competitors. Customized solutions are the way to go in this day and age and we provide Emirates with a comprehensive ground handling solution that is tailored to meet its needs on a global platform."

NAS is a company that is changing the face of the industry within the region and although it has gained respect from airlines and government authorizes alike for their exemplary ground handling, passenger, cargo management and engineering services, it is always creating new buzz by introducing new or innovative concepts at the airport.

"I would like to thank the Kuwait Customs authorities and the Directorate General of Civil Aviation for their support and cooperation. They as stakeholders have immensely helped us increase service levels at the Kuwait International Airport through their understanding of the business and willingness to help." He concluded.