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DMCC opens call centre for members

United Arab Emirates: Tuesday, June 17 - 2008 at 08:31
PRESS RELEASE

In its continuing effort to provide greater value-added services to its registered companies and potential clients, Dubai Multi Commodities Centre (DMCC) recently announced the launch of a dedicated call centre, with the Toll Free Number 800 DMCC (3622).

Dr. David Rutledge, Chief Executive Officer, DMCC (middle seated) together with call centre personnel.

The one-stop call centre will provide DMCC members with direct and speedy access to accurate information about the various products and services offered by the organisation. Each DMCC registered company will be allocated a unique customer account number, which will allow the call centre personnel to identify them and follow through on their queries.

Speaking at the opening ceremony, Dr. David Rutledge, Chief Executive Officer, DMCC, said:

"As DMCC expands its member base, we strive to maintain excellence in our customer service offerings. We are pleased that a call centre is now in place to ensure that our members' needs and queries are handled in a professional and efficient manner."

Operational from Sunday to Thursday between 8:00am to 5:00pm, the call centre will respond to all enquiries regarding DMCC and its services. Queries that cannot be answered immediately will be directed to the appropriate personnel within DMCC and the responses conveyed to the caller.

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Related site: http://www.dmcc.ae

Notes and media contacts

About DMCC
DMCC was created in 2002 as a strategic initiative of the Dubai Government to establish a commodity marketplace in Dubai. Rated 'A' by Standard & Poor's, it provides the market infrastructure that brings together a wide range of commodities activities, and is committed to serve the needs of participants in the gold, diamonds and commodities markets. Resident companies of DMCC are offered highly attractive benefits under a free zone status, including a 50-year guaranteed tax holiday, 100% business ownership, full ownership of business premises, and a secure regulated environment.

For further information, please contact:
Sudha Hemmad/Anusyia Nathan
ASDA'A Public Relations
Dubai, UAE
Tel: 971-4-3355969
Fax: 971-4-3356080

Posted by Anne-Birte Stensgaard, Senior News Editor
Tuesday, June 17 - 2008 at 08:31 UAE local time (GMT+4)

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DMCC opens call centre for members

In its continuing effort to provide greater value-added services to its registered companies and potential clients, Dubai Multi Commodities Centre (DMCC) recently announced the launch of a dedicated call centre, with the Toll Free Number 800 DMCC (3622).

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